Bhavik Parvani
Toronto,Ontario
Summary
Customer-focused professional with leadership and retail experience, adept at managing transactions and fostering client relationships. Recent Global Business Management graduate equipped with strong communication and problem-solving skills to enhance customer satisfaction and drive branch growth.
Overview
6
6
years of professional experience
Work History
Team Lead/Member
Mr Puffs Vaughan
10.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived at work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Sales Representative
Canadian Outlet Store
08.2023 - 10.2023
- Secured customer satisfaction and repeat business through effective account management.
- Trained and mentored new sales representatives to enhance team performance.
- Maintained excellent client satisfaction ratings via exceptional service delivery.
- Developed comprehensive knowledge of products, services, and competitors to improve sales presentations.
Business Development Representative
Meera Fashions
02.2020 - 06.2023
- Implemented strategic plans that drove 30% revenue growth.
- Established partnerships, resulting in a 25% increase in market reach.
- Led and motivated a team of more than 6 employees to enhance workplace dynamics.
- Strengthened brand awareness, achieving a 15% improvement in recognition.
Education
Post Diploma - Global Business Management
Georgian College
Toronto05.2025
BBA - Business Administration And Management
Sardar Patel University
India04.2022
Skills
- Analytical thinking
- Data entry skills
- Proficient in computer applications
- Excel mastery
- Training and mentoring staff
- Organizational filing systems
- Customer relationship management software
Languages
English
Bilingual or Proficient (C2)
Timeline
Team Lead/Member
Mr Puffs Vaughan
10.2023 - Current
Sales Representative
Canadian Outlet Store
08.2023 - 10.2023
Business Development Representative
Meera Fashions
02.2020 - 06.2023
Post Diploma - Global Business Management
Georgian College
BBA - Business Administration And Management
Sardar Patel University