Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bhavik Kama

Toronto,ON

Summary

Accomplished leader with 11 years of IT experience and a proven track record in team leadership, fostering a collaborative, team-driven culture. Extensive experience in managing complex project delivery using cloud services, with a proactive, results-oriented approach in fast-paced environments.

Exceptional interpersonal and communication skills facilitate effective engagement with cross-functional teams and senior stakeholders. Proficient in bridging the gap between technical and non-technical team members by translating complex technical concepts into clear, accessible language.

Experienced project manager with a focus on both strategic and tactical aspects, ensuring successful initiative execution. Demonstrates technical expertise in managing complex technical projects involving data engineering, data pipeline development, and process automation.

Well-versed in DevOps practices, including Continuous Integration/Continuous Deployment (CI/CD), with significant exposure to cloud-based projects. Committed to team-driven success and armed with a strategic mindset, this leader is prepared to contribute expertise to any organization seeking dynamic leadership capable of navigating complexity, driving innovation, and consistently delivering exceptional results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager, Software Engineering

The Home Depot (Infoya Inc.)
06.2023 - Current
  • Responsible for Release , Regression & Performance team of the Ecommerce product of The Home Depot Client.
  • Led a high-performing team of technical project managers/scrum masters, empowering them to oversee end-to-end planning for complex technical solutions across various business and technology projects.
  • Managed a diverse portfolio of technical projects and initiatives, emphasizing effective delivery plan management, fostering strong relationship management, facilitating stakeholder communication, and skillfully handling cross-team dependencies, balancing both strategic and tactical perspectives.
  • Improved the Release Management process for timely & quality release.
  • Established Checklist & Gating criteria at Program level to ensure quality & disciplinary environment.
  • Resource Management to onboard and shuffle skilled developers & QA to ensure smooth & consistent work.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Managed talented teams in various workflows to organize over Release & Quality Processes.
  • Cross-trained existing employees to maximize team agility and performance via Merging Performance & Regression Team.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Spearheaded clear and concise communication channels among cross-functional partners, promoting transparency, collaboration, and efficient decision-making.
  • Demonstrated a dual strategic and tactical approach to project management, effectively steering initiatives towards their intended outcomes.

Senior Technical Program Manager

MasterCard Technologies Pvt. Ltd
05.2022 - 03.2023
  • Worked with cross-functional teams and program managers to define program roadmap, milestones, budget, and strategic goals for compliance requests and new program objectives in the payment industry which is related to Banks & Wallet Providers.
  • Collaborated closely with product, technology, and business leaders to align project plans with annual roadmaps, budgets, and delivery schedules, consistently driving the achievement of critical business objectives.
  • Led the team which is Responsible for make payments more secure, convenient, and faster by using tokenization technology, which replaces sensitive card information with a unique digital identifier or "token".
  • Scheduled and facilitated agile ceremonies / scrum events, meetings , and decision-making processes, ensuring timely delivery of projects for multiple scrum teams, including sprint planning, daily stand-up, sprint review, and sprint retrospective meetings.
  • Demonstrated skills as a Scrum Master, with a strong understanding of project management methodologies, product development methodologies, and tools.
  • Experience in using Excel, PowerPoint, and MS Project to facilitate project control processes, stakeholder management processes, and project gating documents.
  • Execution of all PMO processes, including configuration of PDLC (Project Delivery Lifecycle) and SDLC (Software Development Lifecycle) deliverables based on best practice and risk mitigation requirements. i.e. Project initiation to closure
  • Implemented continuous process improvement, including defining appropriate agile methodologies, empowering development teams, business processes , and tracking progress.
  • Accurate Project Planning, Scope, Estimation, Implementation Plan & Daily Tracking through MS Project, Confluence & JIRA Tools to ensure timely delivery of projects from inception to deployment.
  • Demonstrated people management skills to enhance team performance and development, resulting in significant improvement in on-time delivery of two project teams, reaching 96% of milestones within 10% of schedule variance.
  • Collaborated with Dev & QA team to get the UAT approval from Customers.
  • Defined clear deliverables, roles, and responsibilities & Managed conflict effectively through communication and collaborative partnering across multiple teams with competing priorities by product stakeholders.
  • Oversaw IT risk and compliance governance, including planning, execution, reporting, and follow-up for internal audits and risk assessments based on probability/impact for inherent and residual risks.
  • Communicated team progress, project status, and accomplishments to help internal and external partners make informed decisions by highlighting key achievements and challenges while maintaining transparency with facilitation of status updates, product demos, and prospective.
  • Collaborated with business users, technical teams, database administrators, and quality ensurance teams for dependency resolution for complex projects.
  • Contributed to the crucial compliance requirements of the program localization via interaction with multiple cross-functional teams, ensuring synchronization of teams and daily impediment resolution & Data Migration resulting in zero data loss and minimal downtime during the migration process.
  • Collaborated with the product team to ensure the product backlog was aligned and had a sufficient amount of work for the next three months of sprints.
  • Determined and managed tasks, issues, risks, and action items using project management software techniques via JIRA, Confluence, Rally.
  • Expertise in integrating Confluence with JIRA to support Agile project management. Use of Confluence to link JIRA issues to project documentation, enabling teams to access relevant information and collaborate more efficiently.
  • Proficient in using project management software such as MS Project, Jira, and Confluence to facilitate project control processes, stakeholder management processes, and project gating documents in adherence to EPMO standards.
  • Representation in Release Gating meeting for successfully approval of deployment from release manager & CAB Approval as and when required.

Senior Technical Project Manager

Simform Solutions Pvt. LTD
2 2020 - 5 2022
  • Led a high-performing team of technical project managers responsible for end-to-end plan management of complex technical solutions, ensuring seamless execution of business and technology initiatives.
  • Facilitated execution of multiple Projects & teams in Agile environment, including 7-8 members in each team, realizing success through application of Software Development Life Cycle (SDLC) methodologies and exceptional leadership skills with Agile Best Practices with continuous improvement.
  • Proven problem-solving and analytical skills to resolve any project-related issues across technical and business teams, as well as provide support for any ad-hoc tasks required to achieve project scope.
  • Developed suggestions for technical process improvements to optimize resources.
  • Experience as a scrum master, with demonstrated skills in motivating and fostering high-performance team culture throughout the course of the project.
  • Recruited and trained IT team members.
  • Managed Cloud based solutions for Multiple clients using SaaS Model. Experienced in managing Cloud Based services of AWS for web applications.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Actively participated & contributed to define Microservice architecture for cloud based web application.
  • Provided leadership and support for IT department.
  • Managed & supported the projects which uses Cloud based services i.e. S3 Bucket, AWS Lambda, Amazon RDS.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Successfully delivered multiple projects within the given timeline, from inception to final product rollout, with an average billing of 15000 to 20000 hours yearly for each project.
  • Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
  • Helped Account Manager to provide Invoicing details to generate by-weekly invoicing.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Achieved project delivery by saving 3%-5% of overall project budget via accurate resource management and scope planning.
  • Monitored progress and performance, identified areas for improvement, and provided feedback and guidance to the team.
  • Planned and organized product demos to Internal & External customer along with product/system testing, ensuring high-quality deliverables that meet customer requirements.
  • Worked extensively on diverse projects, including enhancements and maintenance support projects, from scratch with.
  • Managed assigned technology projects from initiation through implementation to final delivery, including maintenance and support along with the contingency plans.
  • Accurate Requirement Gathering via converting business case, strategy, and objectives into project scope and planning. Giving attention to detail to cover all the aspects of the successful project delivery.
  • Led and delivered Project Management Portal App for multi-organization, being used by an average of 200+ employees for a single organization.
  • Worked on Payment & Subscription Module involving Fraud Prevention checks and Information Systems.
  • Maintained Transparency & Organized environment via Preparing Project Charter, Project Scope, and Project Timeline Document, along with short-term and long-term milestones.
  • Defined clear deliverables, roles, and responsibilities by Converting business requirements into user stories, epics, and technical requirements, driving discussions among multiple business and technical teams to scope and schedule effort.
  • Generated desired Quality Output & Ontime Delivery by collaboration with DevOps team, Quality team for Release and Cutover planning with continuous Progress Tracking.
  • Negotiated and managed project budgets to meet goals along with accurate change management process. Provided schedule, cost forecasts, including risk-based assumptions.
  • Removed impediments through proactive management of external dependencies on other teams, continuous problem-solving, and the development of new solutions or approaches to ongoing projects. Escalated issues through business IT platforms and team as and when required.
  • Communicated project plans and progress to key stakeholders and project contributors, along with customers. Provided weekly and monthly status updates to keep transparency to enterprise-wide stakeholders.
  • Worked for Enterprise Application (Installation and Services Domain). Led the whole initiative starting from requirement gathering to delivering the final delivery, which includes Web & Mobile Application, AWS Cloud Services along with Payment and Subscription feature.
  • Constantly working towards client expectations & to find creative solutions to meet business objectives.
  • Worked on roadmap dependencies for client desired features and communicate these to the client and incorporate the needs into project schedule
  • Developed a comprehensive data migration plan and communicated it effectively to stakeholders, resulting in a seamless migration process that met all project timelines and budget requirements.
  • Responsible for helping customer for User Acceptance Testing (UAT) approval from Client.
  • Use of Agile project management methodologies such as Scrum, Kanban, and Lean. Use of JIRA to plan, track, and manage tasks and sprints, enabling customization of the tool to meet specific project needs.
  • Effectively tracked software bugs and issues, assigned them to developers, and tracked their progress until they are resolved. I am skilled in using JIRA's built-in features, as well as customizing workflows and fields to meet specific project needs.
  • Acted as a cultural ambassador, embodying the organization's values and principles within the team, functional practice, and across the broader company, fostering a cohesive and motivated work environment.

Project Manager

Azilen Technologies Pvt. LTD
1 2018 - 2 2020
  • Successfully managed and delivered medium-sized IT projects throughout the SDLC, specifically in application-based projects with a focus on data processing and workflows.
  • Led and supervised a team of business analysts and developers to ensure project deliverables were met on time and within budget.
  • Demonstrated expertise in project management methodologies such as Waterfall and Agile, as well as product development methodologies and tools.
  • Planned, executed and delivered assigned projects through Agile i.e. Sprints, ensuring work performed complied with contractual requirements for Technical Products & Services via leading the team of 12-14 members across multiple projects.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements
  • Worked closely with DevOps team to manage cloud based services for AWS based application.
  • Extensive use of cloud service of AWS i.e. container services & bucket service
  • Led the projects which has extensive use of Google Analytics for user behaviour and patterns to improve the user experience along with gathering statistics for business improvements.
  • Worked on multiple domains projects i.e. Hospitality, Gaming, Gambling & Casino, HealthCare to design scalable software.
  • Provided ongoing cost and estimate analysis reporting and managed cost & budget allocation
  • Monitored project progress, identified risks and took corrective action as needed
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
  • Worked with PCI Compliance for Payment & Transaction Applications.
  • Continuous Collaboration with development & quality audit team on Application Data Privacy along with Payment & Transaction Data.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications
  • Maintained open communication by presenting regular weekly updates on project status to customers
  • Managed & Lead Casino & Gaming Industry application which is into Card & Patron System for their Kiosk. Worked with Loyalty and reward programs with well known casino's in Las-Vegas.
  • Meeting High Security & High Demand request of the casino industry clients with Timely Delivery, Accurate Project Documentation & Neat and clean implementation of software development web and mobile application.
  • Kanban Board Management for 2-3 Maintained and support Projects which required weekly delivery.
  • Continuous Monitoring of the Multiple Projects along with accurate risk management implementation.
  • Led Project of Web & Mobile Application to fully automate the manual medical test exam for one of the well-known client from Canada which is into health care domain.
  • Lead & Managed Projects which are into Payment & Subscription along with taking care of Compliance requirement & security of the payment & data of the users.
  • Execution & Planning of Data Migration from Older system to new System.
  • Collaborated with Account Manager to generate Monthly & Weekly Invoicing by providing Efforts spend for multiple teams.
  • Collaboration with DevOps team to constantly work for Secure & high performance of the platform.
  • Helping hand to customers for User Acceptance Testing.
  • Used JIRA to track non-technical issues such as customer support requests, feature requests, and other types of tasks. Extensively used JIRA's issue tracking features, and have created custom fields and workflows to meet specific project requirements.

Technical Lead

Azilen Technologies Pvt. LTD
01.2017 - 01.2018
  • Managed team of 10-15 developers, overseeing hiring, training, and professional growth of employees & Looking after delivery of the Projects.
  • Led sprint reviews and planning meetings to promote full team engagement in Agile Environment.
  • Conduct code review & ensure the quality of the code of the internal team member
  • Mentoring and Coaching of IOS Developer Team
  • Application lifecycle Support (concept, design, test, release and support)
  • Acted as go-to resource for engineering team & Exercised leadership capabilities by successfully motivating and inspiring others.
  • Expertise in Geolocation & Indoor Positioning & Navigation Apps for Mobile Apps.
  • Extensively worked on Application Privacy & Security area to make the application secure & safe for users.
  • Review of Data security with collaboration of Audit & Security Team.
  • Effective communication skills to clearly articulate business requirements to technical teams, including senior stakeholders, traders, and business units.
  • Shown advanced skills with Excel, PowerPoint, and other Microsoft Office applications.

Software Engineer + Sr. Software Engineer

Azilen Technologies Pvt. LTD
06.2012 - 01.2017
  • Software development with iOS, Titanium, JAVA, Liferay Technologies.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
  • Extensively worked on more then 10-15 Mobile App development and more then 2-3 web application.

Education

Master of Computer Applications - Computer Science

Chimanbhai Patel Institute of Computer Application
India
2012

Skills

  • Agile Project Management
  • Project Delivery
  • Collaboration
  • Conflict resolution
  • Project Planning
  • Risk Management
  • Change Management
  • Strong Communication Skill
  • Customer Relationship
  • SCRUM
  • KANBAN
  • JIRA
  • Rally
  • Confluence
  • Ecommerce

Certification

CSM® - Certified ScrumMaster® - SCRUM ALLIANCE®.

Timeline

Manager, Software Engineering

The Home Depot (Infoya Inc.)
06.2023 - Current

Senior Technical Program Manager

MasterCard Technologies Pvt. Ltd
05.2022 - 03.2023

Technical Lead

Azilen Technologies Pvt. LTD
01.2017 - 01.2018

Software Engineer + Sr. Software Engineer

Azilen Technologies Pvt. LTD
06.2012 - 01.2017

Senior Technical Project Manager

Simform Solutions Pvt. LTD
2 2020 - 5 2022

Project Manager

Azilen Technologies Pvt. LTD
1 2018 - 2 2020

Master of Computer Applications - Computer Science

Chimanbhai Patel Institute of Computer Application

CSM® - Certified ScrumMaster® - SCRUM ALLIANCE®.

Similar Profiles

CREATE PROFILE
Bhavik Kama