Summary
Work History
Education
Skills
Timeline
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Bhavana Gorantla Krishnaiah Rajendran

Thunder Bay

Summary

Dynamic customer service professional with proven expertise at Madurai Kannappar Mess, excelling in conflict resolution and relationship building. Recognized for enhancing customer satisfaction through empathetic complaint handling and effective problem resolution. Proficient in payment processing, ensuring accuracy and security while fostering loyalty and repeat business.

Work History

Cashier

D Mart Supermarket
01.2025 - 05.2025
  • Handled cash, credit, and digital payments while ensuring security protocols were followed.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Resolved customer complaints promptly to ensure satisfaction and repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Master of Science - Computer Science

Lakehead University
Thunder Bay
06-2027

Skills

  • Customer service
  • Critical thinking
  • Computer proficiency
  • Conflict resolution
  • Customer satisfaction measurement
  • Payment processing

Timeline

Cashier

D Mart Supermarket
01.2025 - 05.2025

Master of Science - Computer Science

Lakehead University
Bhavana Gorantla Krishnaiah Rajendran