Bhavana Asher

⦁ Accounting Graduate. ⦁ Proficient knowledge of Windows, Microsoft Word, PowerPoint and Excel. ⦁ Proficient knowledge of programming languages C and Visual Basic. ⦁ Excellent typing skills with a speed of 35 words per minute. ⦁ Customer Service skills. ⦁ Committed to hard work with a positive attitude towards learning. ⦁ Attitude for learning new tasks and concepts quickly. ⦁ Motivated team member or independent worker. ⦁ Extremely enthusiastic & energetic ⦁ Ability to organize time and other resources to attain goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Processed cash and credit Payments., Prepared Financial Statements and submitted to various credit organizations., Managed cash and miscellaneous debtor's accounts., Controlled daily expenses, petty cash., Maintained various ledgers and miscellaneous ledgers and cash ensuring all accounts are up to date and organized., Received customer bills for various expenses and entered information in to customer file and verified data for accuracy., Maintained general ledgers., Tabulated bill using a cash register; handled cash, credit and debit card transactions., Compiled data and transferred information to various departments and managers., Strong, written and verbal communication skills., Amended, updated and processed income and tax statements., Stalked the income & tax (t5) statements., Organized and filed accounts using numeric and alphanumeric systems., Following the Negotiation triangle by identifying the presenter, verifying the item and identifying the presenter financially., Performing various inquiries such as DDA3 inquiry, past and client profile prior to any transactions., Processed cash and cheque deposits, business deposits., Processed cash withdrawals., Prepared Drafts and Money orders (USD, CAD and GBP)., Processed various bills, Line of credit, mortgage and loan payments., Managed foreign exchange transactions., Handled customer's account closures and updated account information., Prepared cheques for customers by encoding branch transit and account number on the cheques., Handled customer's requests for a safety deposit box in the cash vault., Managed cash dispensing unit (CDU)., Addressed customer queries and concerns effectively., Performed batch audit and balanced debit and credit entries., Updated customer's bankbook., Sold Travel and Health Insurance., Prepared and issued travelers cheques., Handled inter accounts funds transfer., Processed cash advance and visa payments., Provided quality customer service excellence., Researched potential clients and contacted them via phone and promoted business., Recorded client information and processed data., Follow up with clients to ensure service satisfaction., Effectively responded to and handled customer complaints., Outstanding Communication skills., Team work., Maintaining great relations with clients., Communication skills., Active listening., Persistence., Time management., Critical thinking., Sales software proficiency., Strategic thinking., Product knowledge., Problem solving skills and providing best solutions., Analytical Thinking., Critical Thinking., Decision Making., Conflict Resolution., Negotiation skills., Proficiency in Microsoft Word 2000., Proficiency in Microsoft Excel 2000., Proficiency in Microsoft PowerPoint 2000., Programming C language., Visual Basic.