Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bhavana

Etobicoke

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Support Worker

In-Home Assisted Living
10.2018 - Current
  • Deliver personalized care assistance, including hygiene support, dressing, mobility assistance, and meal preparation.
  • Monitor and report any health status changes, focusing on clients with dementia, Alzheimer’s, and physical disabilities.
  • Perform light housekeeping duties to maintain a clean, safe, and comfortable home environment.
  • Plan and lead daily physical and recreational activities to enhance clients’ quality of life.

General Labor Worker

City Bakery
09.2018 - 12.2025
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
  • Increased worksite efficiency by organizing and maintaining a clean work area.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Enhanced packing efficiency by streamlining packing processes and implementing best practices.

Personal Support Worker

Hillcore Atlantic Retirement Living
04.2021 - 03.2023
  • Provided compassionate, individualized personal care to residents, ensuring dignity and respect in all services delivered.
  • Conducted medical admissions and maintained accurate health records.
  • Facilitated engaging recreational and wellness activities to promote social interaction and physical well-being.
  • Provided emotional support and companionship, fostering a warm and welcoming environment.

Cashier

The Crispy Hawkers RCF
07.2017 - 08.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Education

Social Service Worker - Gerontology

St. Clair College
Toronto, ON
12.2019

Skills

  • Excellent Communication & Interpersonal Skill
  • Leadership & Adaptability
  • Customer service
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Order taking

Certification

  • First Aid/CPR
  • Police Background Check
  • Social Service Worker – Gerontology Diploma

Timeline

Personal Support Worker

Hillcore Atlantic Retirement Living
04.2021 - 03.2023

Personal Support Worker

In-Home Assisted Living
10.2018 - Current

General Labor Worker

City Bakery
09.2018 - 12.2025

Cashier

The Crispy Hawkers RCF
07.2017 - 08.2018

Social Service Worker - Gerontology

St. Clair College

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Bhavana