BHARVI PATEL
Edmonton
Summary
Detail-oriented and organized professional with experience in administrative support, customer service, and laboratory operations. Skilled in managing office tasks, scheduling, data entry, and maintaining records efficiently. Background in healthcare-related environments with experience in laboratory procedures and handling sensitive information. Strong problem-solving skills with a proven ability to work in fast-paced settings while ensuring accuracy and compliance. Currently pursuing a Medical Assistant course at Red Deer Polytechnic College to enhance knowledge and transition into the medical field.
Overview
7
7
years of professional experience
Work History
Supervisor
Tim Hortons
05.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Area Manager
Multiple Gas Stations
05.2023 - 08.2024
- Managed the daily operations of several gas stations, ensuring safety compliance and quality control
- Supervised staff, optimized scheduling, and enhanced operational efficiency
- Maintained inventory, coordinated vendor relationships, and handled ordering processes
- Analyzed sales data and implemented strategies to drive profitability and improve business outcomes
Administrative Assistant
West Side Venture
12.2020 - 04.2023
- Provided comprehensive administrative support, including scheduling, correspondence, and file management
- Coordinated meetings, prepared reports, and ensured efficient office operations
- Assisted in project management, event planning, and supported financial processes, including invoicing and expense tracking
Supervisor
Tim Hortons
05.2019 - 12.2020
- Led a team of employees to ensure efficient daily operations and maintained high levels of customer satisfaction
- Trained and mentored new employees, ensuring they were well-versed in company policies and service standards
- Managed inventory, handled cash operations, and addressed customer complaints promptly
Laboratory Assistant
Redson Laboratory PVT. LTD.
03.2018 - 01.2019
- Cleaned and sanitized equipment and workstations in compliance with health and safety regulations
- Managed inventory and reordered supplies before depletion
- Recorded, reported, and posted test results using Excel
- Tracked specimens by initialing, dating, and noting times of collection
- Set up and verified sterility of lab equipment and tools
Education
Graduate Certificate - Medical Office Assistant
Red Deer Polytechnic
Red Deer, None06-2025
High School Diploma - Biotechnology-Health
Georgian College of Applied Arts And Technology
Barrie, ON11.2020
Skills
- Team Leadership & Supervision
- Operations Management
- Administrative Support
- Laboratory Procedures & Specimen Handling
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Inventory & Supply Management
- Data Entry & Scheduling
- Customer Service
- Problem-Solving & Critical Thinking
Languages
English
Full Professional
Timeline
Supervisor
Tim Hortons
05.2024 - Current
Area Manager
Multiple Gas Stations
05.2023 - 08.2024
Administrative Assistant
West Side Venture
12.2020 - 04.2023
Supervisor
Tim Hortons
05.2019 - 12.2020
Laboratory Assistant
Redson Laboratory PVT. LTD.
03.2018 - 01.2019
Graduate Certificate - Medical Office Assistant
Red Deer Polytechnic
High School Diploma - Biotechnology-Health
Georgian College of Applied Arts And Technology
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