Bhargava Kandada
Halifax,Nova Scotia
Summary
Experienced Application and systems analyst with 6.5 years of IT experience with emphasis in Application and Server support and Object Oriented Programming with C#. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Application Systems Analyst
Great Canadian Entertainment
02.2024 - Current
- Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with IT teams, Vendors and other stakeholders to implement system upgrades and change requests.
- Documented Processes, incidents and solutions by creating KB articles and sharing the information with the team.
- Provided 24x7 On call support on a rotation basis.
- Provided comprehensive support for all back-end gaming, Hotel and POS Systems.
- Supported the Gaming Management Workstations, Customer facing kiosks including applying remote updates, performing maintenance.
- Provided support for over 15 Applications across 14 different sites in ON, NS, CNB provinces.
- Monitoring the environment by performing health checks on Windows, SQL Servers to ensure high reliability.
- Experienced in provisioning Windows, SQL Servers and adjusting the CPU, Storage, RAM and other aspects using VMware Prism/ VCenter Applications.
- Make recommendations for solutions, automation, or improvements to any significant operational issues.
- Perform Quarterly Audits on Application and Database servers to submit to the AGCO board of ON.
Senior Software Engineer
Robert Bosch Engineering And Business Solutions
05.2021 - 11.2021
- Worked for a Microsoft/Pool Corporation client acting as a cloud administrator for the Azure platform and developing solutions.
- Managed and Maintained the Azure Cloud Subscription with various resources and solutions such as Networking: NSG, NIC, VNET, VPN, Load Balancers, Storage: Storage Accounts, ADLS, Blobs, SQL Server, SQL DBs.
- Maintaining Security and Compliance for user access, application and network vulnerabilities such as open ports.
- Reviewing resource utilization, implementing scaling and reporting monthly KPI based on Azure metrics and Application Insights and creating and managing alerts in azure when resource utilization reaches the threshold value.
- Troubleshooting various azure related issues such as infrastructure, networking and user access.
- Experience with Azure DevOps CI/CD pipelines.
Application Development Analyst/Systems Engineer
Accenture Solutions
01.2017 - 05.2021
- Managing the hosting environment with multiple applications and a large consumer base.
- Experience in handling different configurations such as authentication, redirects, and deployments related to IIS.
- Worked on tickets at the L4 level using ServiceNow, fixing the issue directly as I am also part of the development team.
- Pronounced knowledge in troubleshooting different issues involved in IIS like creating redirect rules, managing error handling, and hosting a site and configuring required properties to the sites.
- Experience in handling CDN for the sites, and load balancing of Azure servers.
- Developing & Enhancing .NET web applications for internal employees and front-end users.
- Experience in creating web services, hosting them and accessing through test applications.
- Experience in using Analytical APIs like Google Page Speed to get the performance metrics for various consumer websites through C# Applications.
- Experienced in administering the Azure cloud and DevOps environment of the entire project consisting of various categories of Azure resources such as Azure Compute: Virtual Machines, Function Apps, App Services, and Cloud Services. Azure Networking: Virtual Networks, Azure Synapse, Load Balancers, Network Security Groups, Bastion Servers, DNS zones, Application Gateways, Web Application Firewall, Azure Storage: Storage Accounts, ADLS, Azure Data: SQL Servers, SQL Databases, Data Factories, SQL Virtual Machines, Azure Monitor/Analytics: Synapse, Databricks, Power BI, Analysis Services, Log Analytics Workspaces, Application Insights, Metrics, Azure Monitor, Automation Accounts, Runbooks, Azure Identity and Security: Azure AD, Key vault, Role-based access control and other Azure Services such as Azure Migrate, Cost management, Analysis, Budgets and Billings.
- Automating multiple manual tasks in the project using Azure Runbooks, Windows Jobs, Automatic notification mailers using C# console/web applications, and PowerShell Scripts.
- Fixing bugs reported by understanding, analyzing, identifying root causes, provide and executing a permanent resolution through various changes in front-end, Database and .NET framework.
- Experienced in solution migrations from IBM cloud to Azure working on Research, Analysis, Strategy, Planning, and Backup of resources at source environment and destination environment of more than 64 servers (Windows, SQL, AD, SFTP, SMTP) including the applications, databases migration involving server upgrades (2008 servers to 2016 IIS and SQL), testing and modifying .NET frameworks and App/Web configurations. and between Azure subscriptions of ETL solutions involving migration of Azure Data resources.
- Experience working with resource/site monitoring tools such as new relic, Observium, and Azure App insights and creating and communicating the weekly, monthly, quarterly and annual KPI metrics and reports.
- Good understanding of security loopholes on the websites and also worked on handling and fixing the security issues of the sites by following global security standards based on Fortify security scan reports.
- Independently developed a centralized tool for the project which incorporates Encryption/Decryption to secure data transfers, a tool to access the SFTP server for clients to upload and download files up to 1GB to and from a SFTP server securely using C#, .NET, SQL.
- As the only AZ-900 certified in the team, delivered training courses to help more than 15 individuals in getting their Azure Certifications. Resolving service requests from users using ServiceNow and other internal ticketing tools developed by us and used by clients.
Education
Master of Engineering - Internetworking
Dalhousie University
Halifax05-2023
Bachelor of Technology - Electronics And Communication
GITAM University
Visakhapatnam, India06-2016
Skills
- Object-oriented programming (C#, NET, Core Java, Python basics)
- Application support
- PowerShell
- Servers: Windows, IIS, Linux, SQL servers
- Microsoft Azure
- Change Management
- Agile Methodologies
- Databases: MS SQL, Mongo DB
- Tools/Services: SSMS, SSIS, Visual Studio, ServiceNow, Azure metrics, App Insights, Google Page Speed Metrics
Languages
English
Full Professional
Hindi
Professional Working
Telugu
Native or Bilingual
Timeline
Application Systems Analyst
Great Canadian Entertainment
02.2024 - Current
Senior Software Engineer
Robert Bosch Engineering And Business Solutions
05.2021 - 11.2021
Application Development Analyst/Systems Engineer
Accenture Solutions
01.2017 - 05.2021
Master of Engineering - Internetworking
Dalhousie University
Bachelor of Technology - Electronics And Communication
GITAM University
Certification
Microsoft Certified Azure Fundamentals : AZ-900
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementFlexible work hoursHealthcare benefitsWork-life balanceCompany CultureInterests
Formula 1
Cricket
Video games
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