Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bhargav Velani

Kamloops,Canada

Summary

Dedicated professional with extensive experience in community support, healthcare, and customer service. Skilled in personal care, meal preparation, medication administration, and client engagement. I have also managed a medical store, enhancing my abilities in customer service and multitasking. Additionally, I have volunteered with NGOs, assisting homeless individuals and animals. Strong communication and problem-solving skills, and a proactive, adaptable approach to diverse roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Respite Community Support Worker

Jas Deol
07.2024 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.

Community Support Worker

Pleasant Professional Services
02.2023 - 07.2024
  • Administer medications on time and accurately, following protocols and documentation requirements
  • Assist with complex daily tasks, promoting independence and enhancing quality of life
  • Manage and de-escalate challenging behaviors while maintaining a calm and supportive environment
  • Communicate respectfully, actively listen to concerns, and provide reassurance and encouragement
  • Provide emotional support, create a safe space for expression, and refer individuals to professional resources when necessary
  • Collaborate with healthcare professionals, participate in care planning meetings, and provide input based on direct observations
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.

Support Worker

Kamloops Senior Village
04.2023 - 09.2023
  • Take orders and serve food and drinks to elderly residents, ensuring accuracy and adherence to dietary restrictions
  • Assist in food preparation activities, following recipes and guidelines for efficient organization
  • Engage in friendly conversations, address needs and concerns, and actively listen to feedback and suggestions
  • Record food and drink orders accurately, considering special requests and dietary preferences
  • Plate and garnish dishes, serve food and beverages professionally, and promptly handle spills or accidents
  • Worked effectively in fast-paced environments.

Store Associate

Pharmacy Store
01.2018 - 10.2022
  • Provided exceptional customer service by assisting customers with their inquiries and helping them find the right products
  • Maintained accurate inventory records and monitored stock levels to ensure availability of medications and health products
  • Organized and stocked shelves, ensuring a clean and well-organized store environment for customers
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Education

Bachelor of Science - Biology

Thompson River University
Kamloops, BC
01.2027

High school -

H.B Kapadia
Ahmedabad, Gujrat, India
06.2022

Skills

  • Excellent Communication
  • Accuracy in Service
  • Medication Administration
  • Behavioral support
  • Mental health knowledge
  • Problem-Solving
  • Attention to Detail
  • Assistance with Daily Tasks
  • Emotional Support
  • Time Management
  • Teamwork and Collaboration
  • Professionalism

Certification

  • Standard First Aid with CPR and AED
  • Food Safety

References

Provided upon request.

Timeline

Respite Community Support Worker

Jas Deol
07.2024 - Current

Support Worker

Kamloops Senior Village
04.2023 - 09.2023

Community Support Worker

Pleasant Professional Services
02.2023 - 07.2024

Store Associate

Pharmacy Store
01.2018 - 10.2022

Bachelor of Science - Biology

Thompson River University

High school -

H.B Kapadia

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Bhargav Velani