Automotive Technician
I worked as an Automotive Technician and Service Advisor at Sunshine Glass, focusing on efficient repairs and excellent customer service.
Key Responsibilities:
- Specialized in diagnosing and repairing automotive issues, reducing customer comebacks by 60%.
- Conducted 33-34 weekly inspections and maintenance services, ensuring safety compliance.
- Advised customers, provided accurate cost estimates, and improved service turnaround by 25-30%.
- Maintained strong customer communication, enhancing satisfaction.
Key Skills:
- Expertise in diagnostics, repair, and glass work.
- Strong customer service and advisory abilities.
- Skilled in multitasking and prioritization.