Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Bhargav Ahir

Brampton,Canada

Summary

Confidential Resume - BHARGAV AHIR Accomplished professional with a Bachelor of Business Administration and Post Graduate degrees in Human Resources and Business Management. Currently employed as a Customer Service Associate and Team Lead at Dollarama, demonstrating exceptional customer service skills and cash handling proficiency. Adept at analyzing customer needs, articulating solutions persuasively, and nurturing client relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate Team Leader

Dollarama
Milton, Ontario
03.2024 - Current
  • Managed inventory, ordered stock, and maintained department organization, ensuring adherence to company guidelines
  • Provided exceptional customer service by greeting customers, resolving complex issues, and assisting with product information
  • Prioritized work assignments and completed duties while responding to customer requests promptly
  • Rotated stock, checked for expired products, and conducted daily operational audits
  • Collaborated with a team of more than 40 members to ensure smooth department operations.

HR Administrative Assistant

Shree Jyoti Industries
Bilimora, India
04.2022 - 11.2023
  • Assisted in daily HR operations including recruitment coordination, employee documentation, and attendance tracking.
  • Maintained employee records and supported the onboarding process for new hires.
  • Helped prepare payroll data and ensured accurate timekeeping and leave records.
  • Supported HR team in organizing employee engagement and training programs.
  • Addressed basic employee queries and collaborated with different departments to fulfill administrative tasks.

Education

Post-graduation - Human Resources and Business Management

Algoma University
Brampton, ON
06-2025

Bachelor of Business Administration - Management

Sardar Patel University
Anand, Gujarat, India
04-2022

Skills

  • Recruitment & Onboarding
  • Employee Relations
  • Attendance & Payroll Support
  • HR Documentation & Compliance
  • Performance Management Support
  • HRIS (Human Resource Information System)
  • Training Coordination
  • Confidential Data Handling
  • Policy Implementation
  • Tools: Zoho People, SAP SuccessFactors, BambooHR, GreytHR, Keka, NaukriRecruiter, Microsoft Word, Excel, PowerPoint, Outlook, Teams, Google Docs, Sheets, Slides, Drive, Gmail, Calendar, Forms

Certification

- Applied AI for Human Resources (LinkedIn) – Issued Sep 2024 - Google Analytics Certification (Google) – Issued Sep 2024, Expires Sep 2025 - HR Foundations: Core Human Resources (LinkedIn) – Issued Sep 2024 - Certification Prep: SHRM-CP (LinkedIn) – Issued Aug 2024 - New Manager Foundations (LinkedIn) – Issued Aug 2024

CHRP – Certified Human Resources Professional (Ongoing)

Websites

Timeline

Customer Service Associate Team Leader

Dollarama
03.2024 - Current

HR Administrative Assistant

Shree Jyoti Industries
04.2022 - 11.2023

Post-graduation - Human Resources and Business Management

Algoma University

Bachelor of Business Administration - Management

Sardar Patel University

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Bhargav Ahir