With over 18 years of IT experience in the software industry, including more than 15 years in project management achieving revenue targets and builds strong customer relationships. I am passionate about leading strategic initiatives and integrating innovative technologies. Expert in strategic account planning, with an acute focus on prioritizing customer satisfaction, and have a proven track record of successfully delivering multiple projects.
Am a results-oriented Test Lead well-versed in leading teams and planning projects. Top-notch critical thinking, organizational and problem-solving abilities. Organized, meticulous, and diligent professional.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Journey Test Lead
TD Canada Trust Bank
04.2024 - Current
Managed approximately 10 - 15 pods for the End to End test coverage across various platform
Handled various business features sizing from small to large.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Accountable for Test Strategy, Test planning, test design and test execution to achieve business outcomes for all projects
Responsible for activities related to risk identification and mitigation and validating that business outcomes are achieved
Conduct test plan reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance
Utilize advanced domain knowledge & ability to understand technical solutions to build an optimized Test Approach, inclusive of the tooling strategy
Lead team and collaborate cross-functionally with development, business analysts, etc
Provide leadership, direction and feedback throughout the development and design processes; provides test development / automation support to ensure that the quality of the intended solution is met
Have strong knowledge of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set
Identify opportunities for test asset reusability and efficiencies in test approach
Able to determine testing impacts for multiple delivery teams and scale accordingly to ensuring positive business outcomes
Drive quality and metrics making improvements in delivery
Proactively seek continuous improvement, knowledge sharing and responsible for developing, documenting, and proactively identifying end-to-end test solution designs and early automation opportunities within the testing process
Accountable for test architecture activities
Work closely with the Product group level and lead across numerous development team for medium and high complex deliveries.
Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Actively seek and support continuous improvement and automation opportunities within the quality engineering practice
As a JTL i actively manage relationships within and across various business lines.
Provide advanced test development support
Participate in personal performance management and development activities
Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Actively mentors and enables team members by sharing knowledge and leveraging best practices.
Supports the team by providing guidance and proactively identifying and resolving issues.
Ability to work autonomously on complex applications as needed.
Streamlined testing processes to identify areas in need of improvement.
Automation QE Lead
TD Canada Trust Bank
01.2022 - 03.2024
Managed a team of Quality Engineers to develop and execute test strategies resulting in 50% reduction in software defects and improved overall product quality
Collaborated with cross functional team and ensure timely delivery of high quality software
Led the successful implementation of agile methodologies resulting in 30% increase in teams productivity
Developed and executed test plans for multiple software projects ensuring adherence to quality standards and user requirements
Implemented automated testing tools and processes, resulting in a 40% reduction in testing time and increase efficiency
Preparing reports for all project statistics, analyzing all project metric data and providing training to all project members; evaluating all customer complaints about quality and escalating issues, providing training to all project teams, performing root cause analysis, recommending preventive and corrective actions, maintaining knowledge of all quality systems and process standards, evaluating procedures to ensure adherence to all guidelines; coordinating with all stakeholders, and participating in various meetings; and developing all test plans and performing troubleshooting on systems and analyzing all test resources to solve issues
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Passionate about learning and committed to continual improvement.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Automation QE Lead
Cognizant Technology Services Ltd
06.2019 - 01.2022
Managed a 10 members team in both onshore and offshore
Have a proven record in terms of resource utilization by implementing the automation across the project.
As a QA Lead, I have participated in the PI Planning meeting for the project and worked together with the stakeholders and provided project planning and estimation and identifying the risk involved in the project deliverables
Actively participated on Sprint Planning, Retrospective, Review and Daily standup meetings
Conducting the Defect Triage meeting with Business and Development team until the defect closure
Performing regression testing at various phases of development life cycle for impacted existing functionality
Updated weekly automated regression test results to Project management team
Reported bug in JIRA/ALM, monitor until get fix
Designed Automation test framework on different projects using Selenium WebDriver
Wrote automation scripts using Java for Selenium and Typescript for Protractor
Implemented test automation framework into CI/CD pipeline
Performed functional tests using Selenium WebDriver with data driven framework and documented results in a database
Maintained automation code and resources in source control using GIT Hub
Created Data driven, Keyword-driven and Hybrid automated test script for different Framework which reads data from scripts using property and spread sheet files
Performed cross browser testing for different browser and operating system using Sauce Labs
Created Test plan, High level scenarios, test case construction and test estimates, resource estimates and weekly status reports
Performed webservices testing using Postman
Performed Database testing on Teradata SQL Assistant and Mongo DB
Integrated the jobs in Jenkins and executed the test cases in Sauce Labs and shared the report
Have automated the IVR Application and integrated with the web application
Used Splunk to verify the middle layer data validation
Working on Migrating the project from Selenium to Protractor for Supporting the Angular JS applications using Typescript language
Supported team on different Deployment and network changes by running the automation scripts
Increased customer satisfaction through adherence to quality standards and customer requirements.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
Built automated test scripts to handle repetitive software testing work.
Kept scripts and test cases updated with current requirements.
QA Automation Engineer
Cognizant Technology Services Ltd
11.2015 - 06.2019
Participated in the complete STLC in multiple project including requirement management, software design and build development, testing, implementation, coordinating testing activities and supporting team members in a fast-paced environment
Reviewed Business Requirement documents and Technical specifications
Created Test plans and Test scripts as per business requirements and functional specifications
Built an Automation test framework from scratch for the Web services testing using the SOAP UI for Middle layer integration testing using the CA Lisa Dev test and cross-verified the data flow between the service and the SQL database values and generated the report
Actively performed Web Services and Rest API Testing using SOAP UI
Created automation test scripts for Policy center, Billing center and Claims applications using JavaScript in the CA LISA Dev test tool
Conducted Smoke, Functional, Integration, Regression, System and ad hoc testing
Automated the ETL application using the CA Lisa Dev Test
Maintained automation code and resources in source control using GIT Hub
Participating in daily standup meetings and conducting the Defect Triage meeting with Business and Development team to follow up on defects and issues
Performing regression testing at various phases of development life cycle for impacted existing functionality
Created defects in JIRA, assigned them to the responsible person and tracked until they fixed
Working in conjunction with manual testers to convert manual test cases to automation
Maintaining status reports and communicating with the Management on progress of work
Kept scripts and test cases updated with current requirements.
Built automated test scripts to handle repetitive software testing work.
Advised developers on problems with databases, performance and other issues.
Assistant Consultant
TATA Consultancy Services Ltd
05.2012 - 11.2015
Configure test environment and created strategy for script development
Assure test data; schedule automated tests & Tracking systems updates
Understanding tool nature and proposing testing framework with which the team is comfortable to start scripting
Review / Modify / Optimize test scripts using the QTP using the VB script
Prepare Object Repository and Test Data (Dynamic / Static)
Managing developed scripts for regression testing
Executed the test scripts in different environments as per the client requirements
Generated reports and shared with business team
Created performance test scripts using XML to capture the response time between the web applications and the service using the SOAP UI
Debugged the existing framework of bug handling functions and made it lucrative.(Once the application is moved to maintenance)
Enhanced KT to the client over User Interface to schedule test script execution indifferent environments and placing test scripts according to the specifications
Attending/Participating UAT for various applications conducted by development & maintenance team as and when required
Aggressive in Sharing hands for Preparing Re-usable components for the Automation Team
Served as point of contact for clients regarding follow-up, meeting scheduling, and responses to questions.
Created and managed project plans, timelines and budgets.
Information Technology Analyst
TATA Consultancy Services Ltd
05.2007 - 04.2012
Perform and participate in Business requirements, Technical Design Document analysis and to create a System/Master Test Plan for the project
Participate in business and technical refinement sessions, core team planning, agile ceremonies planning, daily scrum update and retrospective, inspect & adopt meetings
Created automation testing scripts using the XML in Visual Studio .Net Framework using the SPLATT (Safeco Tool)
Configure automation test environment and created strategy for script development
Assure test data; schedule automated tests & Tracking systems updates
Managing developed scripts in VSS
Perform functional, integration and end to end test execution using automation scripts for every sprint, log defects if discrepancies and track them to closure
Prioritizing the work based on Sprint goal and commitment
Coordinating with Product Owner for Sprint review and delivering the same
Working with Onsite team during production move thereby enabling smooth release from offshore perspective
Involved in defects review in RTC / Clear quest and tracking it till its closure
Effort estimation and work allocation, Orient team on requirements and business concepts
Status Monitoring and reporting, Conduct quality reviews of test plans
Responsible for developing, executing and evaluating software test plans
Reviewed and analyzed the technical requirements, gained a thorough understanding of project scope and created a test plan that aligned with the project parameters and goals
Developed and maintained the test plans using approved software methodology guidance
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Built automated test scripts to handle repetitive software testing work.
Education
Bachelor of Engineering - Electronics and Communication
Certified in SAFe Scaled Agile, SAFe Scaled Agile, inc., 78271324-6879
Employer Details
TD Bank Canada, 01/2022, Present
Cognizant Technology Solutions US Corp, Senior Associate, 11/2015, 01/2022
TATA Consultancy Service Limited, Assistant Consultant, 05/2007, 11/2015
Roles And Responsibilities
Responsible for building the test strategy for the End to end testing for medium and complex projects
Huge experience in testing various software using various automation testing tools
Managed various technology automation projects.
Proficient in using Selenium automation tool for web application
Proficient in using the Hexawise tool in creating the test scenarios for the effective test coverage.
Extensive experience in developing Feature files using Gherkins in BDD Framework
Experienced in automating the Web Services using the CA Lisa Dev test tool.
Experience in Web Services testing using Postman and SoapUI
Automated the test cases to execute from the report portal tool.
Monitored the benefits of automation using the Return of Investment tool on a monthly basis.
Hands on experience in complete Software Testing Life Cycle (STLC), QA Strategy and Methodologies like Agile and Waterfall.
Extensive experience working Business and Functional requirement documents in analyzing and creating Test Plans, Test Cases and Automation Test Scripts, generating Test Reports and creating Requirement Traceability Matrix for different applications
Experience in developing Selenium automation framework using Java to execute automation suites.
Used Log4j and its components such as Loggers and Appenders to log information.
Maintained the Selenium & JAVA automation code and resources in configuration management tools like GitHub repository over the time for improvements and new features.
Responsible for developing the scripts to support Jenkins (Continuous Integration) of the scripts with the build server.
Strong Experience in Java Programming, Selenium WebDriver and TestNG.
Writing Test cases using Element locators, WebDriver methods and Java programming features.
Experienced in Protractor Automation testing for both Angular and Non-Angular pages using Visual Studio Code editor and Typescript.
Ability to perform Compatibility testing with different browsers like Firefox, Chrome, IE, Safari and with different operating systems like Windows, Android, Mac OS.
Experience working on Page Object Model with Page Factory in Selenium.
Good hands-on experience on various test management tools like JIRA, JTMF, ALM Explorer
Proficient in testing the Genesis, IVR and Cloud based applications.
Proficient in automating the Guidewire applications such as Policy center, Billing center and Claim Center and APEX systems using the CA LISA (DevTest – CA Tool)
As a Project Lead, I have involved in the PI Planning meeting for the project and worked together with the stakeholders and provided project planning and estimation and identifying the risk involved in the project deliverables.
In-depth knowledge on various business domain such as Finance, Insurance & Airlines.
Languages
English
Full Professional
Timeline
Journey Test Lead
TD Canada Trust Bank
04.2024 - Current
Automation QE Lead
TD Canada Trust Bank
01.2022 - 03.2024
Automation QE Lead
Cognizant Technology Services Ltd
06.2019 - 01.2022
QA Automation Engineer
Cognizant Technology Services Ltd
11.2015 - 06.2019
Assistant Consultant
TATA Consultancy Services Ltd
05.2012 - 11.2015
Information Technology Analyst
TATA Consultancy Services Ltd
05.2007 - 04.2012
Bachelor of Engineering - Electronics and Communication