BHARATH GANESH

• Empowered the project teams for technical software development in an Agile environment for the Global End User Services program.
• Leading the overall planning, design, and implementation of homegrown Oracle Apex/C# application used for migrating users to Windows 10 & Office 365 platforms and self-service reporting on users, applications and devices.
• Overseeing a large portfolio of technical upgrade projects involving 130k+ users at Merck to support IT Asset management transition to ServiceNow partnering with software developers, ITRMS, End User Services, Release Management, Business Analysts in multiple geographical locations.
• Led and managed staff of 20 team members delivering key functionalities such as Capacity Planning, User/Device Segmentation, Application readiness, User scheduling, Metrics and Reporting.
• Performed several global training sessions weekly/monthly with hundreds of IT service leads and educated them about application features as new functionalities get released.
• Set the strategic direction to support the execution of technological milestones and shared expert knowledge with the team.
• Kept project on schedule and within budget while serving as project leader.

Managed the Email Journaling & Compliance Program at UBS to monitor the trading practice adherence to regulatory and legal policies/procedures. Developed and revised new and existing reports based on changing business requirements.

• Led the execution of several projects to migrate the application within a cluster environment with multiple MTAs, WEB, index, and search servers from SAN to NAS storage.
• Upgraded Oracle database from 10G to 11G; applied PowerShell, VB scripts and Oracle SQL technologies to maintain application stability.
• Worked closely with software release managers, steering committee, and portfolio managers to identify critical dependencies, requirements, business processes, and impact of downtime.
• Collaborated with Risk Management, Internal Audit, HR, and other departments to address compliance issues and respond to culling requests from outside legal counsel to deliver relevant data from message archive for review purposes.
• Regularly provided reports as directed to keep the Board Corporate Compliance Committee and senior management informed of operation and progress of compliance efforts.

Provided high-quality cloud and network infrastructure consulting. Worked diligently to provide stakeholders with a unique approach to creating solutions that deliver quality while also remaining on time and on budget.

Pioneered enterprise software client rollout, P2Ved over 250 HP Proliant Servers and implemented SNMP via HPSIM. Worked on potential design of Windows 2003 internal network using Active Directory, DNS, DHCP, System Security, and other services.

Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions. Directed IT services, counseled executives and collaborated with senior management on strategic planning.

Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections. Met architecture compatibility and guidelines through effective troubleshooting.

Led team of 12 Sybase DBAs, 4 Oracle DBAs, and 4 SQL DBAs, supporting Production, UAT, and Development Servers.

Served as a Network Administrator for AIG Chennai Technology Datacenter with 24x7 environment and manage 360+ node network, 60 servers, Cisco routers and switches.

21+ years of real-world experience