BHARAT VERMA
Montreal,QC
Summary
.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Uber Partner
UBER
MONTREAL, QC
01.2023 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Maintained cleanliness of interior and exterior of vehicle.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Managed customer complaints professionally and courteously.
- Followed company policies and procedures related to driver conduct on the road.
- Notified customers of delays to decrease calls to support.
INVENORY CONTROLLER
GOOD FOOD
Montreal, QC
01.2022 - 01.2023
- Maintained accurate inventory records and ensured accuracy of data entry.
- Organized shipments for delivery to customers in a timely manner.
- Coordinated cycle counts to verify accuracy of inventory records.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Communicated regularly with suppliers regarding product availability or quality issues.
- Coordinated inventory, stocking and ordering.
- Entered information into system to update status reports.
- Performed scheduled inventory counts and supply audits.
Pizza Delivery Driver
PIZZA PIZZA
Montreal, QC
07.2021 - 12.2021
- Greeted customers upon arrival, took orders and provided product knowledge.
- Ensured all food safety regulations were followed during preparation process.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Performed daily vehicle inspections prior to leaving for deliveries.
- Carried food in insulated bags to maintain hot or cold temperature.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Collected tips from customers through hands-free electronic methods.
- Delivered fresh food to customers across local area.
Line Coordinator
DOLLARAMA
Montreal, QC
01.2021 - 06.2021
- Monitored the performance of all team members on the line and provided feedback and guidance as necessary.
- Maintained accurate records of production output, quality assurance, and staff attendance.
- Resolved issues arising from workers or equipment inefficiencies in an efficient manner.
- Managed inventory levels to ensure sufficient stock was available at all times.
- Supervised employees during shift changes to ensure a smooth transition between shifts.
- Investigated customer complaints related to production issues.
- Enforced company policies related to attendance, dress code, safety regulations.
- Motivated line workers to maintain consistent quality and efficiency.
Quality Control Assistant
CONCORD PREMIUM MEATS
Montreal, QC
01.2020 - 01.2021
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Maintained records of testing activities and results according to standard operating procedures.
- Monitored inventory levels of raw materials and supplies used in the production process to ensure adequate supply for meeting quality standards.
Production Worker
CONCORD PREMIUM MEATS
Montreal, QC
07.2019 - 12.2019
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Followed safety protocols while operating machines and equipment.
- Operated forklift to move materials and finished products within warehouse.
- Inspected product quality prior to packaging and shipment.
- Cleaned up work area at end of shift to maintain safe working environment.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Tracked production data such as number of items produced per hour, day, week.
- Unloaded and sorted products and transported items to proper locations.
OPERATION ASSISTANT
TRANSGROUP
Montreal, QC
01.2019 - 05.2019
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Maintained communication with customer service and dispatch to coordinate deliveries.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Coordinated the delivery of products or services to customers in a timely manner.
Loading Dock Worker
STRUCKTUBE
Montreal, QC
09.2018 - 01.2019
- Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.
- Performed inventory control activities to ensure accurate stock levels.
- Maintained cleanliness of loading dock area and surrounding areas.
- Transported materials and pallets between areas.
- Positioned lifting devices to move loaded pallets, skids and boxes to designated areas.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Education
SALES AND MARKETING
HERZING COLLEGE
Montreal, QC03-2020
BBA - Business Administration
GPC COLLEGE PUNJAB UNIVERSITY
GOBINDGARH04-2016
Some College (No Degree) - COMMERCE
AS MODERN SEN SEC
KHANNA PUNJABSkills
Sales and Marketing Skills
Skilled in establishing and maintaining efficient relationships with new and existing customers
Strong ability to work under deadlines and manage projects independently
Solid analytical and problem-solving abilities to deal strategically with client
Customer Service Skills
Excellent verbal and written communication, interpersonal and presentation skills Ability to establish and develop strong relations with customers
Strong ability to keep the conversation productive, remain friendly and ensure a positive customer experience
Strong ability to use positive language and ability to respond to surprising situations
COMMUNICATION SKILLS
Strong time management and organization skills
Strong communication skills: languages include English, Hindi and Punjabi
HOBBY
PROFESSIONAL SINGER
Languages
English
Professional
Punjabi
Professional
hindi
Professional
Affiliations
- singing professional
- sports and gym activities
- drawing
Accomplishments
- social service help cancer patients
- Give donations
- Blood donate
Timeline
Uber Partner
UBER
01.2023 - Current
INVENORY CONTROLLER
GOOD FOOD
01.2022 - 01.2023
Pizza Delivery Driver
PIZZA PIZZA
07.2021 - 12.2021
Line Coordinator
DOLLARAMA
01.2021 - 06.2021
Quality Control Assistant
CONCORD PREMIUM MEATS
01.2020 - 01.2021
Production Worker
CONCORD PREMIUM MEATS
07.2019 - 12.2019
OPERATION ASSISTANT
TRANSGROUP
01.2019 - 05.2019
Loading Dock Worker
STRUCKTUBE
09.2018 - 01.2019
SALES AND MARKETING
HERZING COLLEGE
BBA - Business Administration
GPC COLLEGE PUNJAB UNIVERSITY
Some College (No Degree) - COMMERCE
AS MODERN SEN SEC
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