Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Bhanu Pratap Singh

Toronto,Canada

Summary

A trained and Experienced welder, Certified and well trained with all types of joints. Worked on different tasks and project assigned by the lead and performed each task with efficiency. Focused on always ensuring high quality welds and results. Willing to grow into the industry and learn on the way. Certified Welder- Hero Welding School. Skilled in Gas Metal Arc Welding (GMAW). Proficient in welding various metals, including mild steel, aluminum, and stainless steel. Detail-oriented and safety-focused with experience following industry standards and best practices. Able to troubleshoot or fix machines for welding in order to improve results.

Efficient Welder skilled in MIG welding. Proficient in setting up jobs accurately based on blueprints and schematics. Produced smooth finishes with expert welding, deburring and grinding abilities.

Have been experienced as Customer Service Representative (CSR) with TTC for over 2 years, trained to direct and inform customers regarding any out of ordinary situation or incidences or able to take any feedback regarding the day-to-day operations.

Customer or Client satisfaction focused, highly Experienced in customer service with over 4.5 years of experience. Worked various roles in security industry including guard and supervisor with 2 years of experience and multiple situation awareness. .

Overview

5
5
years of professional experience
1
1
Certification

Work History

Welding

Hero Welding School
08.2024 - Current
  • Trained and Experienced at Hero Welding School for MIG welding
  • Able to perform welding on different materials including Mild Steel, stainless steel and Aluminum.
  • Enhanced project efficiency by utilizing advanced welding techniques in various applications.
  • Able to interpret blueprints and welding drawings
  • Project Management (Major)
  • Experienced with different types of Joints - Butt joint, lap joint, TEE joint, Corner joint, Edge joint, and more.
  • Inventory Management along with safe operations of machines, Loading/Unloading of heavy equipment.
  • Adhered to strict safety protocols and policies to ensure safe operations of work at all times
  • Utilized process improvements to increase welding efficiency
  • Able to operate the welding machine from scratch to perform multiple level setting to achieve the desired penetration and effective welding.
  • Able to perform basic troubleshoots and repairing related to the welding and machines.
  • Diagnosed and corrected mechanical faults prior to welding.
  • Developed weld parameters for manual and automatic MIG welding.
  • Actively participated in group projects and new tasks assigned by the lead.
  • Participated in ongoing training opportunities, staying current on emerging trends in the welding field.

Security Supervisor

Paragon
06.2023 - 08.2024
  • Experienced as Site Director with paragon
  • In a role of security and customer services
  • Managed multiple shift supervisors and Guards under myself
  • Report to Higher management about any suggestions and daily customer / client feedback
  • Able to resolve any conflicts at any level in my department
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.

Security Guard

VP Protection
11.2023 - 07.2024
  • Worked as a Security Guard at The Well
  • Trained to serve customers on regular basis with collecting important feedback
  • Experienced as Patrol, Enforcement and Dispatch at the central Services in (The Well)

Security Guard

Paragon Security
11.2022 - 06.2023
  • Worked as full time tactical security guard with paragon security

Grocery Clerk/ Personal shopper/ Customer Service Representative

Loblaws
05.2020 - 12.2022
  • A really fast paced department where I worked with limited and strict timelines
  • Handled heavy equipments.
  • Experienced in Pallet truck operations
  • Handled hundreds of customer calls throughout the day and solved most of the problems with excellent communication and service


Customer Service Representative

TBM Group of Service
01.2020 - 12.2022
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Education

MIG WELDING - WELDING

HERO WELDING SCHOOL
Brampton, ON
10.2024

Business Administration - Project Management

Yorkville University
Toronto, ON
09.2022

Skills

  • Team Contribution
  • Butt, Lap, Corner, Tee and all welding joints
  • All MIG (GWAM) Welding applications
  • Welding safety
  • Welding process
  • Pallet truck / Forklift
  • Blueprints reading
  • Gas welding techniques
  • Welding and fabrication
  • Welding Technology
  • Flat Welding
  • Welding Defect Identification
  • Welding Defects Prevention
  • Supervising experience
  • Written and oral communication
  • Safety standards and protocols
  • Basic Math
  • Management
  • Customer service
  • Microsoft Windows
  • MIG welding
  • Smart Serve
  • CPR Certification/ First Aid
  • Welding Certification

Certification

  • Security Guard License, 09/01/24
  • Smart Serve, 09/01/24
  • CPR Certification, 09/01/24
  • First Aid Certification, 09/01/24
  • MIG Welding Certificate, 09/01/24
  • Pallet truck / Forklift

Languages

English
Full Professional
Hindi
Native or Bilingual

Accomplishments

  • Supervised team of 8 staff members.

Timeline

Welding

Hero Welding School
08.2024 - Current

Security Guard

VP Protection
11.2023 - 07.2024

Security Supervisor

Paragon
06.2023 - 08.2024

Security Guard

Paragon Security
11.2022 - 06.2023

Grocery Clerk/ Personal shopper/ Customer Service Representative

Loblaws
05.2020 - 12.2022

Customer Service Representative

TBM Group of Service
01.2020 - 12.2022
  • Security Guard License, 09/01/24
  • Smart Serve, 09/01/24
  • CPR Certification, 09/01/24
  • First Aid Certification, 09/01/24
  • MIG Welding Certificate, 09/01/24
  • Pallet truck / Forklift

MIG WELDING - WELDING

HERO WELDING SCHOOL

Business Administration - Project Management

Yorkville University
Bhanu Pratap Singh