Bhanu Rautela
Toronto,ON
Summary
Proven track record of exceeding sales targets and cultivating long-term client relationships through effective communication and rapport. Skilled at acting as the main point of contact for clients, addressing inquiries professionally, and developing strategies with marketing and sales teams to meet and exceed client expectations. Adept at analyzing client feedback, identifying growth opportunities, and creating tailored strategies, plans, and presentations to enhance the client experience. Proficient in utilizing CRM tools for efficient sales tracking and driving business growth in dynamic markets.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Mosaic North America
10.2023 - Current
- Executing experiential campaigns to increase awareness about B2B clients' brands by pitching the product to retail B2C customers (Loblaws and LCBO stores in Toronto & GTA)
- Building and maintaining relationship with customers while resolving queries
- Observing and collecting data on consumer purchase behaviour as per clients' needs
- Meeting and exceeding quota as per business objectives.
Senior Associate Partner Relation
Battery Smart - Electric Power Transmission
03.2023 - 07.2023
- Lead the execution of inbound and outbound prospecting campaigns for Battery Smart's B2B Mobility Division, through phone calls and emails to contact decision makers of different verticals from idea-generation until initial pitch resulting in overachievement of targets by 100%
- Build rapport with existing clients using upsell sales which improved customer satisfaction from 5% to 27%
- Achieved KPIs while managing a sales team of 5 members by training value proposition and sales objection handling
- Collaborated with multiple stakeholders in finance, banking, collaboration, and growth sectors to fuel innovation, productivity, and expansion.
Relationship Manager - Brand Activation
Parviom Technologies Pvt Ltd, Park
02.2022 - 09.2022
- Designed and implemented customized inbound and outbound sales strategies from ideation, through to preparing initial sales pitch, sales pipeline qualification and closed the sale
- Conducted client needs assessment by utilizing deep insights into consumer behavior, market dynamics, and competitive landscape analysis for both B2B clients
- Performed consultative selling while nourishing vendor relationships seamlessly to generate promotional materials
- Pitched the value proposition to acquire new clients and maintain relationship with existing clients resulting in improved customer retention by 65%
Business Development Manager
Zust Loan -Empower the Solution
11.2019 - 10.2021
- Gathered detailed loan information, sold loan and protection products, and closed loans both virtually and in person, ensuring a seamless borrowing experience
- Followed up on past due customer accounts and managed cash controls, including taking payments, to maintain financial accuracy.
- Implemented continuous enhancements to deliver an exceptional customer experience, significantly reducing complaints by 65%
Business Development Manager
Coffee Day Global LTD
06.2019 - 10.2019
- Spearheaded sales initiatives by identifying new client opportunities, executing outbound calls, email outreach, troubleshooting technical setup issues resulting in revenue growth of 65%
- Managed key account expansion from start to finish, implementing go-to-market strategies for new client acquisition while ensuring profitability and product sales
Sales Intern
udChalo
06.2018 - 07.2018
- Built strong brand awareness among 1500+ people by public speaking forums
- Managed to generate revenue by 30% over a span of two months
- Acquired potential clients by tapping customer touch points, recognised as 'Best Intern'.
Education
Supply Chain Management -
George Brown College
04.2024
Masters of Business Administration -
Army Institute of Management & Technology
05.2019
Bachelors of Business Administration -
Sikkim Manipal University
05.2015
Skills
- Sales Target Achievement: Consistently surpassed sales targets in dynamic environments including technology start-ups, financial markets, and high-growth consumer sectors
- CRM Expertise: Proficient in utilizing Salesforce, LinkedIn Navigator, Zoho, Fusion, and Oracle Netsuite for streamlined sales workflows and effective customer relationship management
- Lead Generation and Pitching: Demonstrated success in lead generation, cold calling, and delivering persuasive sales pitches with excellent phone etiquettes, resulting in increased business opportunities
- Team Collaboration: Skilled in coordinating cross-functional teams to manage sales pipelines, ensuring compliance and exceeding customer satisfaction goals
Languages
English
Native or Bilingual
Timeline
Brand Ambassador
Mosaic North America
10.2023 - Current
Senior Associate Partner Relation
Battery Smart - Electric Power Transmission
03.2023 - 07.2023
Relationship Manager - Brand Activation
Parviom Technologies Pvt Ltd, Park
02.2022 - 09.2022
Business Development Manager
Zust Loan -Empower the Solution
11.2019 - 10.2021
Business Development Manager
Coffee Day Global LTD
06.2019 - 10.2019
Sales Intern
udChalo
06.2018 - 07.2018
Supply Chain Management -
George Brown College
Masters of Business Administration -
Army Institute of Management & Technology
Bachelors of Business Administration -
Sikkim Manipal University
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