Summary
Overview
Work History
Education
Skills
Accomplishments
Citizenship
Timeline
Generic

BHAKTI KALE CHOKSHI

San Ramon,CA

Summary

  • I am a result-driven professional with a solid background in technical roles within corporate and educational domain, blending IT expertise with strong organizational and leadership skills. Originally from India, I pursued a Master's degree in Computer Networks in the United States and have since gained valuable leadership experience through project management and people management opportunities.

    My passion for leadership development led me to graduate from the Stanford Technical Leadership Program, which was a life-changing experience. I have successfully completed the Project Management Professional (PMP) course, showcasing a strong foundation in project management and a commitment to continuous professional development. . Additionally, I have participated in a comprehensive leadership coaching program provided by BetterUp, focusing on enhancing leadership skills, emotional intelligence, and professional development.

    I strongly believe that authenticity, transparency, and approachability are key qualities of a good leader. I am a social person who enjoys connecting with people and thrives in challenging and creative environments.

    Currently, serving as a Systems Operations Individual Contributor at Stanford University, but seeking leadership and management positions that will allow me to explore my skills and realize my potential.

Overview

17
17
years of professional experience

Work History

Systems Operations Analyst

Stanford University IT
01.2016 - Current
  • As part of the leading technology consultants group serving Stanford University, my team specializes in designing, architecting, and building cutting-edge systems to empower our clients across the University and Hospitals.
  • As a member of the Ops team my regular activities are listed below but not limited to System administration activities: Patching, securing, monitoring, maintaining systems and the performance of workloads of more than ~500 systems.
  • Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrades of operating systems and server environments
  • Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance
  • Compare, evaluate, and implement new technologies
  • Integrate systems into the computing environment
  • Document systems infrastructure for users, support, and consulting personnel
  • Act as liaison with various departments across campus
  • Facilitate vendor relationships.

Check out my LinkedIn profile for the other projects I have worked on.

Systems Administrator

Proofpoint Inc.
08.2013 - 12.2015
  • Administered Active Directory, addressing account issues and ensuring system compliance through SOX audits.
  • Proactively monitored servers, managed infrastructure services, and oversaw Windows clustering and Citrix Servers.
  • Handled Microsoft Exchange tasks, including mailbox management.
  • Managed Software Asset and vendor relationships for IT licensing.
  • Led projects, applying IT best practices for enhanced organizational efficiency.

Systems Engineer

Atos India
10.2010 - 11.2011
  • Management of Active Directory Forests
  • Group policy implementation planning, creation and modification
  • Domain controller health and Replication monitoring
  • Addition and removal of domain controllers
  • DNS management and configuration
  • Management & Configuration of DFS
  • Account Lockout issues
  • Implementation of requests as per client requirements
  • Use of the ITIL process to perform changes
  • Solving Incidents and Problem tickets
  • Preparation of documents like Change Implementation Plan and Root Cause Analysis.

Senior Support Engineer/Directory Services Engineer

Convergys India Services Pvt. Ltd
09.2007 - 12.2009
  • Part of the Microsoft Enterprise Platforms Support, specialized in Directory Services
  • Primary responsibilities include addressing technical issues related to MICROSOFT OS in a domain environment and assist the same remotely
  • Resolving issues in the Global Active Directory domain environments of Microsoft's Enterprise level customers; this includes Microsoft's Gold Certified Partners
  • Handling the overall administration of systems involving design of network layouts, configuration and Active Directory Database Other components include Managing Profiles
  • Managing and deploying Group Policies
  • FSMO Roles and Global Catalog maintenance and troubleshooting, DNS related issues
  • Promotion & Demotion of domain controllers, adding new sites/subnet, replication links, OUs and objects
  • Active Directory Replication troubleshooting & Account Lockout troubleshooting
  • File Replication Service and Distributed File System.

Education

M.S Computer Networks - Computer Networks

California State University East Bay
Hayward, CA
01.2013

B.E Computers - Computer Engineering

Pune University
Pune,India
06.2006

Diploma in Computer Technology - Computer Technology

Pune University
Pune,India
01.2002

Skills

  • Team leadership
  • IT Business and Operations Processes
  • Project Management
  • Managed Services
  • Relationship Building
  • Teamwork and Collaboration
  • Interpersonal Skills
  • Operational Efficiency
  • Customer Success

Accomplishments

  • Graduated from Stanford Technical Leaders Program ( Class of 2019)
  • Project Management Professional Course.
  • Piloted and performed as a project manager within the current team team of 10 staff members and achieved the project goals with efficiency.
  • BetterUp Leadership Coaching Program (March -September 2023)


Citizenship

US Citizen

Timeline

Systems Operations Analyst

Stanford University IT
01.2016 - Current

Systems Administrator

Proofpoint Inc.
08.2013 - 12.2015

Systems Engineer

Atos India
10.2010 - 11.2011

Senior Support Engineer/Directory Services Engineer

Convergys India Services Pvt. Ltd
09.2007 - 12.2009

M.S Computer Networks - Computer Networks

California State University East Bay

B.E Computers - Computer Engineering

Pune University

Diploma in Computer Technology - Computer Technology

Pune University
BHAKTI KALE CHOKSHI