Bhagvat Patel
Parry Sound
Summary
Accomplished Manager of Operations at Sunrise Inn - Parry Sound, adept in decision-making and team leadership. Excelled in optimizing business processes and enhancing customer service, leading to reduced miscommunications and consistently meeting financial targets. Skilled in operations management and customer relationship management, driving significant improvements in service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Sunrise Inn - Parry Sound
07.2020 - 12.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Bachelor With Honours: Business Information System - Business Information Systems
University of Bedfordshire
Luton, Bedfordshire, UK09-2010
Skills
- Decision-making
- Customer service
- Project management
- Business process optimization
- Team leadership
- Operations management
- Business development
- Financial management
- Management
- Customer relationship management (CRM)
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Manager of Operations
Sunrise Inn - Parry Sound
07.2020 - 12.2024
Bachelor With Honours: Business Information System - Business Information Systems
University of Bedfordshire
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