Bhagatvir Kaur
Brampton,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Scheduling Coordinator
Qstaff
Brampton, ON
04.2025 - Current
- Collaborated with team members to resolve scheduling issues promptly, fostering a cooperative work environment.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Addressed and resolved scheduling issues promptly, minimizing disruptions to planned activities.
Dispatch and Load Brokerage Specialist
Rai Dispatch
Brampton, ON
05.2026 - 07.2026
- Utilized dispatch software to track vehicle locations, providing updates to drivers and management.
- Analyzed operational data to identify trends, enhancing service delivery efficiency and responsiveness.
- Resolved customer inquiries and issues promptly, maintaining high levels of service satisfaction.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Generated reports to track deliveries and maintain proper records and documentation.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Quality control inspector
stratosphere quality
Brampton, ON
02.2024 - 03.2025
- Performed regular inspections of automotive parts to ensure quality standards were met.
- Utilized process sheets to sort and classify defects based on customer specifications.
- Tracked inspection metrics, including hourly rates and defect identification.
- Provided feedback to supervisors regarding recurring quality issues.
- Participated in team meetings to discuss quality improvements and operational efficiency.
- Maintained clean and organized workstations to uphold safety and quality standards.
Sales Associate
Tim Hortons
Brampton, ON
03.2022 - 12.2023
- Greeted customers with a smile, creating a welcoming atmosphere.
- Educated customers on product and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Served orders to customers at windows and counters.
- Addressed customer needs and resolved food or service issues to enhance satisfaction.
- Maintained cleanliness by sweeping, mopping, wiping counters, and cleaning machines and pots.
- Preparing iced coffee, java mix and neutral base for cold beverages.
- Maintained accurate logs of food items to ensure quality control., fresh checks and temperature check of all food items.
- Follow all food safety procedures according to the Tim Horton’s policy.
Education
Office Administration
St Clair Collage
Mississauga, ONSkills
- Microsoft Excel
- Time management skills
- Interpersonal communication
- Schedule management
- Resource coordination
- Multitasking Abilities
- Problem-solving abilities
Certification
- Certified [Dispatcher], [Rai dispatch training]
Reference upon request.
Timeline
Dispatch and Load Brokerage Specialist
Rai Dispatch
05.2026 - 07.2026
Scheduling Coordinator
Qstaff
04.2025 - Current
Quality control inspector
stratosphere quality
02.2024 - 03.2025
Sales Associate
Tim Hortons
03.2022 - 12.2023
Office Administration
St Clair Collage