To work in a healthy, innovative and challenging environment, which is conducive to learn and grow at professional as well as personal thereby directing my future endeavors as an asset to the organization.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Manna's Food Express
Waterloo, Ontario
12.2022 - 06.2023
Developed strong customer relationships to encourage repeat business.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Aadhaar Supervisor
Enrolment Agency-Planning & Research Dept., Govt. of Puducherry
Puducherry, Puducherry
09.2016 - 01.2018
Capturing of Bio-metric and demographic data for the New-Born Child to enroll Aadhaar (UID) through Android Application developed/authorized by UIDAI, GoI Aadhaar Enrolment for Children in the Age group of 0-5 yrs during the Pulse Polio Special Campaign and in Anganwadi & Balwadi Centres.
Process Executive (Data)
Cognizant Technology Solutions (CTS)
Chennai, Tamilnadu
07.2014 - 02.2016
Claims Adjudications: Analysing US Health Care claims and make determination for payment or denial based on the Policies and Procedures (P&P)
Auditing: Auditing the processed claims for quality check.
Ensuring effective client delivery
Pricing: To make pricing for professional/institutional claims using the Guidelines and Applications received from the clients.
Education
M.Com. -
Saradha Gangadharan College, Puducherry, Pondicherry University
01.2014
B.Com. (Corporate Secretaryship) -
Idhaya College of Arts & Science for Women, Puducherry, Pondicherry University
01.2012
Skills
Typewriting English
Typewriting Tamil
Shorthand English
Languages
English, Tamil, English, Tamil, Hindi
Permanentaddress
765 Scarborough Golf Club Rd, Scarborough, Ontario, M1G 1H9, Canada
Spousename
Jothikarthik. S
Technicalskills
Junior Grade (30 WPM), First Class, Senior Grade (45 WPM), Second Class, Junior Grade (30 WPM), First Class with Distinction, Junior Grade (80 WPM), Second Class
Personal Information
Date of Birth: 04/22/1992
Gender: Female
Nationality: Indian
Marital Status: Married
Timeline
Customer Service Representative
Manna's Food Express
12.2022 - 06.2023
Aadhaar Supervisor
Enrolment Agency-Planning & Research Dept., Govt. of Puducherry
09.2016 - 01.2018
Process Executive (Data)
Cognizant Technology Solutions (CTS)
07.2014 - 02.2016
M.Com. -
Saradha Gangadharan College, Puducherry, Pondicherry University
B.Com. (Corporate Secretaryship) -
Idhaya College of Arts & Science for Women, Puducherry, Pondicherry University