Beverlyn Florendo
412 Garlies St, Winnipeg,MB
Summary
Dedicated Health Care Aide with proven expertise in pediatric and adult care, notably at Holy Family Home. Excelled in lifting and transferring patients, alongside exceptional communication and teamwork skills. Achieved significant improvements in patient comfort and safety through innovative care strategies and effective problem-solving. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Care Aide Student
Health Sciences Centre - Children's Hospital (CK5)
05.2024 - 06.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Kept accurate records of patients' care, condition, and progress.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Reduced patient anxiety through effective communication and active listening skills.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maintained clean, safe, and well-organized patient environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Employed mobility devices and [Type] equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Disinfected tools, equipment and surfaces between patients.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Completed necessary reports and documentation on time and to specifications.
Health Care Aide Student
Holy Family Home
03.2024 - 05.2024
- Promoted effective communication between patients, family members, and healthcare team members while respecting confidentiality guidelines.
- Adapted to diverse patient care situations by remaining flexible and open-minded in response to evolving healthcare needs or challenges.
- Assisted patients with personal hygiene tasks such as bathing, grooming, toileting, ensuring dignity was maintained throughout the process.
- Assisted patients with mobility, including transfers, ambulation, and positioning, reducing the risk of falls and injuries.
- Observant of changes in patients'' physical or mental status that could indicate potential health issues requiring immediate attention from nursing staff or medical professionals.
- Provided emotional support to patients and their families during difficult moments or medical crises as needed.
- Actively participated in regular team meetings discussing goals progress updates on assigned responsibilities towards advancing patient care quality.
- Maintained accurate records of patient information, vital signs, medications administered, and daily care activities for thorough documentation purposes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of [Number]+ residents under long-term care.
- Delivered high-quality care to [Type] patients in hospital facility.
Health Care Aide Student
Health Sciences Centre Hospital (GD4)
01.2024 - 03.2024
- Improved patient comfort by providing compassionate and attentive care during daily activities.
- Promoted effective communication between patients, family members, and healthcare team members while respecting confidentiality guidelines.
Customer Service Representative
Market Force Information Inc.
04.2019 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided assistance to new hires, contributing to their successful integration into the team.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
Uncertified Health Care Aide
Holy Family Home
12.2022 - 03.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Teacher
Department Of Education
12.2010 - 05.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Graded and evaluated student assignments, papers, and course work.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Created and developed lesson plans to meet students' academic needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Education
Pre-Industry Training - Health Care Aide
R.B. Russell Vocational School
Winnipeg, MB06.2024
Master of Arts - Early Childhood Education
Urdaneta City University
Philippines04.2016
Skills
- Long Term, Pediatric, Adult and End of Life care
- Activities of Daily Living support and assistance
- Lifting and transferring using Mechanical Lift, sliders, and transfer belt
- Documenting and reporting changes in behaviors
- Ostomy and Postmortem Care
- Specimen Collection
- Routine practices and safety precautions
- Dementia and Alzheimer's knowledge
- Resident and patient-focused care
- Excellent Communication, Teamwork, Collaboration, Time Management and Multitasking Abilities
- Reliable, empathetic and compassionate health care aide
- Problem-solving abilities and calm under stress
Languages
English
Full Professional
Filipino
Native or Bilingual
Korean
Elementary
Chinese (Mandarin)
Elementary
Certification
- Suicide Alertness for Everyone - 2024-04-26
- Young Worker Readiness Certificate Course - 2024-01-20
- Dementia Care Education for Students - 2024-01-11
- Basic Life Support (HCP) - 2023-11-01
- Violence in the Workplace: Establish a Prevention Program - 2023-10-16
- WHMIS 2015 for Manitoba Workers: Provincially Regulated Workplaces - 2023-09-22
- Drivers Licensed - 2019
Timeline
Health Care Aide Student
Health Sciences Centre - Children's Hospital (CK5)
05.2024 - 06.2024
Health Care Aide Student
Holy Family Home
03.2024 - 05.2024
Health Care Aide Student
Health Sciences Centre Hospital (GD4)
01.2024 - 03.2024
Uncertified Health Care Aide
Holy Family Home
12.2022 - 03.2023
Customer Service Representative
Market Force Information Inc.
04.2019 - 10.2023
Teacher
Department Of Education
12.2010 - 05.2018
Pre-Industry Training - Health Care Aide
R.B. Russell Vocational School
Master of Arts - Early Childhood Education
Urdaneta City University
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