Beverly Walter
Vancouver
Summary
Dynamic professional with a proven track record at Vancity Credit Union, excelling in customer service improvement and process enhancement. Skilled in inventory control systems and compliance management, I effectively trained teams and streamlined operations, achieving significant efficiency gains. Committed to continuous improvement and adept at multitasking in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Payment Systems Clerk
Vancity Credit Union
09.2016 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with colleagues to streamline data entry procedures, enhancing efficiency.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
Procurement and Inventory Manager
Kerrisdale Equipment
06.2008 - 03.2016
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Developed and implemented inventory control systems to optimize stock levels and minimize excess.
- Trained staff on best practices for inventory handling, resulting in improved operational efficiency.
- Analyzed stock trends to forecast demand, ensuring timely replenishment of critical equipment supplies.
- Collaborated with vendors to negotiate favorable terms and conditions for inventory procurement.
- Maintained sufficient inventory levels to meet customer demands at all times.
Logistics Coordinator
Labatt Breweries
06.2001 - 04.2005
- Coordinated transportation schedules to optimize delivery timelines and reduce costs.
- Facilitated communication between suppliers and internal teams to streamline operations.
- Led cross-functional teams to resolve logistical challenges and improve service delivery.
- Oversaw compliance with industry regulations, ensuring safe handling of materials throughout operations.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
Bachelor of Arts - English Literature/Political Science
Dalhousie University
Halifax, Nova ScotiaSkills
- Payment processing
- Data entry optimization
- Customer service improvement
- Process enhancement
- Inventory control systems
- Compliance management
- Continuous improvement initiatives
- Multitasking capabilities
- Problem resolution techniques
- Customer satisfaction
Languages
English
Full Professional
Timeline
Payment Systems Clerk
Vancity Credit Union
09.2016 - Current
Procurement and Inventory Manager
Kerrisdale Equipment
06.2008 - 03.2016
Logistics Coordinator
Labatt Breweries
06.2001 - 04.2005
Bachelor of Arts - English Literature/Political Science
Dalhousie University