Hi, I’m
BEVERLY MCNAUGHTON
Massey,ON
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assitant position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Work very well independent or as a part of a team. Looking for a remote position as I am Disable if more information is needed please contact me.
Overview
20
years of professional experience
Work History
Domtar
Technical analyst,Labourer
01.2019 - Current
Job overview
- Shipping and receiving all paper rolls, investigating roll for any imperfections
- Input or remove any rolls or items necessary from systems
- Systems must be update with proper transports, paper and all other item coming or leaving Mill operations
- Labourer pick up and disperse all paper to necessary locations in Mill
- Understanding of Mill operation
- Understanding SAP Mill system,Excel and Microsoft word, input date and actions as required, answering and sending Emails
- Receiving phone calls with instruction following instruction,making calls ,input proper instruction in system.
Rona Building Center
Head Retail sale clerk Customer Service Representative
01.2017 - Current
Job overview
- Order stock on OMNI system input on hand held pricing gun then upload on main system look over make sure all number are correct then send order
- Receiving stock – taking stock of each item to ensure accuracy
- Change price on OMNI
- Customer Service administrative duties are receiving payments by cheque, visa, cash, debit, e- transfer on customer account charging on customer account that require ID for both procedures organizing customer file in awareness to privacy policy
- Input sales in POS can also use OMNI and receive payment cash debit visa do price matching and abide to flyer as in sale, save the tax which all proper paper must be filled out we also input status cards then all area must be filled in then its applied
- Receive customer at first sight with proper greetings
- Customer complaints I help resolve all issues with great effort
- Keeping store organized and clean.
Canada Post
Customer Service Representative
01.2013 - 01.2019
Job overview
- Shipping and receiving parcels, -Customs, C.O.D Registered letters Priority Post, Express Post, Expedited and regular parcels are input in system then notification are sent to Canada Post
- Secured parcels are place in our safe, Mail to be organized and assigned to their proper destination
- Money Grams- domestic, national and international Money Orders
- Address Change
- Hold mail input
- Background checks
- ADMIN system is to input inventory batch off end of day return of product
- End day is done in RPS and Admin we have to balance cash and organize all paper work throughout the day and the batch
- Greet customer at first sight and receiver customer complaints resolving issue also with help from
- Canada Post help line because some issue require extra steps.
Royal Bank of Canada
Client Advisor
01.2016 - 01.2017
Job overview
- Resolving client’s issues at first point of contact
- Handling large sums of money
- Banking -bill payments -money transfers -opening accounts -credit applications -money drafts
- Balance cash
- Head teller -balance all currency in bank at that time
- ATM machine replenishment -ATM deposit count -investigate fraudulent activity i.e
- Empty deposit envelope
- Selling of travel insurance
- Continuously upgrading my learning experience through online talent link
- Strong organization skills.
Education
Ecole Secondaire Catholique Jeunesse Nord, Cambrian College
Certificates in Violence in the work place, Discrimination, Money Laundering Dangerous Goods. from Computers and English
University Overview
Computer RPS and ADMIN.
Skills
Skills and QualificationTechnical skillsDomtarThe Administrative system to do inventory of all item input in system,excerpt all that areAcquired for mill maintenanceSAP system for all rolls paper going in or out of mill knowledge of transports and deliveryInstructionsPaper machine Knowing how to help run the paper trimmer,remover any unwanted paperDiscard of it properlyCanada PostThe Administrative system to do our batch closes, inventory, price changes, authorizationThe Retail person of sales system to do -address changes, hold mail, ID back ground checksInput parcels informationRonaOMNI DOS based system for price change, inventory receiving, create customer accountInventory control, order inventoryPoint of sale system to take daily payments, looking up product info, end of day closeRoyal BankATM system to fill up machine, tracks who and when money was taken and givenInternet banking system to do background checks, assist customers with the use of onlineBankingPayment network to pay bills, to retrieve profile informationSMS DOS based banking to do archive retrieval, input complaints, increase overdrafts, addPeople to acct
Effective communication
Implementation strategies
Data analysis
Quality assurance
Action planning
Technical Support
Diagnostics and troubleshooting
Data Collection Monitoring
Excellent customer service
Timeline
Technical analyst,Labourer
Domtar
01.2019 - Current
Head Retail sale clerk Customer Service Representative
Rona Building Center
01.2017 - Current
Client Advisor
Royal Bank of Canada
01.2016 - 01.2017
Customer Service Representative
Canada Post
01.2013 - 01.2019
Ecole Secondaire Catholique Jeunesse Nord, Cambrian College
Certificates in Violence in the work place, Discrimination, Money Laundering Dangerous Goods. from Computers and English