Beverly McFarlan-Dollimont
Medicine Hat,Alberta
Summary
To seek and maintain a fulfilling position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Small Business Owner
City Signs And Canvas Shop
01.2013 - 11.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality service.
- Performed Daily accounting including deposits, payroll, billing, accounts receivable and payable.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Postmaster
Canada Post
09.2009 - 06.2012
- Assisted customers in determining proper postal service to align with individual needs.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
Education
High School Diploma -
Father Patrick Mercredi Community School
Fort McMurray, ABSkills
- Customer Service
- Office Administration
- Customer Relations
- Critical Thinking
- Strong Problem Solver
- Professional Communication
- Dedicated Team Player
- Professional and mature
- Strong Work Ethic
- Microsoft Word
- Microsoft Outlook
- Sage Accounting Software
Languages
English
Professional Working
Reading, Hoof Trimming and Other Equine Pursuits
My main hobbies include reading novels and how-to books and articles, and spending time with my families many pets including our horse and donkeys. I am currently learning and practicing how to do hoof trimming.
Timeline
Small Business Owner
City Signs And Canvas Shop
01.2013 - 11.2023
Postmaster
Canada Post
09.2009 - 06.2012
High School Diploma -
Father Patrick Mercredi Community School
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