Summary
Overview
Work History
Education
Skills
Timeline
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Beverly Koch

Kelowna,BC

Summary

Results-driven Operations Administrator with a proven track record of optimizing processes and ensuring efficiency in daily operations. Seeking to leverage strong organizational skills and meticulous attention to detail in transitioning to a Payroll Specialist role. Developing proficiency in payroll software, adept at managing payroll cycles, and committed to accuracy and compliance. Ready to learn and contribute to a dynamic team environment while delivering exceptional service and streamlining payroll procedures.

Overview

15
15
years of professional experience

Work History

Operations Administrator

Innov8 Digital Solutions Inc.
01.2022 - Current
    • Lead team of six on day-to-day sales and logistics operations, ensuring smooth and efficient processes.
    • Conduct thorough audits of sales deals and lease documents to guarantee compliance with company policies and regulations. Prepare and forward to leasing companies for review and funding purposes, ensuring transparency and accuracy throughout the process.
    • Manage CRM and ERP systems to maintain the integrity of current and accurate data.
    • Monitor document management software to efficiently organize and maintain digital documents.
    • Motivate and train employees to maximize team productivity.
    • Evaluate current operational practices and suggest improvement strategies.
    • Assist with documenting key processes and procedures and security protocols.
    • Compiled training materials for new employees and tracked skill development.

Administrator

Innov8 Digital Solutions Inc.
09.2014 - 12.2021
    • Managed accounts receivable and accounts payable processes, overseeing invoicing, payments, and collections.
    • Implemented efficient procedures resulting in a reduction in outstanding receivables.
    • Performed monthly billing activities, including preparation of invoices, statements, and reconciliations. Streamlined billing processes, reducing billing errors.
    • Prepared and submitted monthly billing reports to management for financial overview.
    • Conducted bank reconciliations monthly, ensuring accuracy in financial records. Maintained detailed records of financial transactions, including journal entries, general ledger entries, and financial reports. Prepared monthly financial statements.
    • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
    • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
    • Computed and documented sales commissions and expenses.
    • Managed service agreement contracts by reviewing contract details, such as service scope, terms and renewal dates to guarantee accuracy.

Contract and Billing Administrator

Hartman Business Machines Ltd.
09.2009 - 07.2013
    • Interacted with customers by phone, email, or in-person to provide information.
    • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
    • Provided excellent customer service, developing and maintaining client relationships.
    • Prepared and submitted monthly billing reports to management for financial overview.
    • Reviewed contract details, such as service scope, terms and renewal dates to guarantee accuracy.
    • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
    • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
    • Assisted in preparation and processing of payroll to facilitate prompt staff payments.

Education

High School Diploma -

Okanagan Mission Secondary
Kelowna, BC

Bachelor of Arts - Business Administration

Simon Fraser University
Burnaby, BC

Skills

  • Meeting Coordination
  • Verbal and written communication
  • Logistics Management
  • Staff Training
  • Time management and organizational skills
  • Proficient in Microsoft Office 365, M-files, E-Automate ERP, Sherpa CRM,
  • Trained in Quickbooks, Payworks
  • Payroll understanding
  • Journal entry preparation
  • Data imports
  • Analytical Skills
  • Strong interpersonal skills
  • Ability to work individually and in a team setting

Timeline

Operations Administrator

Innov8 Digital Solutions Inc.
01.2022 - Current

Administrator

Innov8 Digital Solutions Inc.
09.2014 - 12.2021

Contract and Billing Administrator

Hartman Business Machines Ltd.
09.2009 - 07.2013

High School Diploma -

Okanagan Mission Secondary

Bachelor of Arts - Business Administration

Simon Fraser University

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Beverly Koch