Beverly Harper
Fredericton,NB
Summary
Dynamic Personal Support Worker with a proven track record at Shannex Parkland, excelling in client relationship management and cognitive stimulation. Adept at project coordination and report analysis, I enhance patient care through compassionate support and effective problem-solving, ensuring timely and quality service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Shannex Parkland
Fredericton, New Brunswick
03.2017 - 05.2025
- Delivered personal care for residents independently and collaboratively within a team.
- Demonstrated strong time management skills to prioritize tasks effectively.
- Utilized problem-solving abilities to address resident needs promptly.
Private Caregiver
Small Business Owner
Fredericton, New Brunswick
10.2013 - 10.2018
- Provided empathetic care to elevate dementia clients' outlook and enhance the quality of daily living.
- Provided cognitive stimulation through games and puzzles tailored for development.
- Facilitated recreational activities such as walks and park trips to promote engagement.
- Transported clients to medical appointments and essential errands.
- Established trusting relationships with clients and their families for improved support.
- Engineered, sustained, and enhanced a payroll spreadsheet that tracks over 20 calculations, and another that summarizes monthly payroll remittance for deductions and payments to the CRA.
Home Support Worker
Ottawa West Community Support
Ottawa, Ontario
11.2005 - 01.2013
- Conducted regular safety checks to identify hazards in home environments.
- Provided emotional support through active listening and empathy.
- Observing behavior changes in clients and reporting significant information to supervisors.
- Assessed clients' physical conditions and relayed changes to case managers.
- Prepared nutritious meals to enhance overall health and improve eating habits.
Inside Sales Coordinator
Home Trader Corporation
Ottawa, Ontario
02.2010 - 03.2011
- Liaised with clients, production teams, and management to create and update advertisements.
- Processed over 125 bookings while consistently meeting bi-weekly deadlines.
- Tracked and managed incoming and outgoing email correspondence efficiently.
- Updated client contact lists to ensure accurate communication.
- Handled expense processing to maintain budget integrity.
- Collected and entered invoice data, reconciling reports for accuracy.
- Processed adjustments and prepared revenue reports to reflect financial status.
- Established and maintained client accounts for ongoing business relationships.
Bid Proposal Coordinator
Pacific Safety Products
Ottawa, Ontario
08.2007 - 10.2009
- Coordinated workflow for bid proposal development, ensuring timely completion before deadlines.
- Summarized relevant information to streamline proposal clarity and effectiveness.
- Assessed and prioritized tasks to meet internal deadlines consistently.
- Documented, distributed, clarified, and collected bid requirements to ensure accuracy.
- Formatted submission and accompanying correspondence for professional presentation.
- Obtained necessary approvals to move forward with bid submissions.
Sales Administrator
Scintrex Trace Corporation
Ottawa, Ontario
02.2005 - 08.2007
- Consulted with engineers, management, and technicians to design a relational database in MS Access that recorded data on four tables.
- Formatted and generated reports in the Access database that were exported to Excel, supporting the work of the Engineering, Quality Control, and Sales teams; maintained and updated spreadsheets monthly.
- Monitored the sale of service contracts and unit repairs, and entered data in the Access database.
- Reviewed purchase orders; prepared price quotes and invoices sent by mail, email, and fax; created revenue reports, provided reception services.
Development Coordinator
Opera Lyra Ottawa
Ottawa, Ontario
03.2001 - 04.2002
- Managed Direct Mail Campaign: Consulted with the artistic director and finance office to determine and prioritize company needs; wrote donation request letter, merged form letter and envelopes using MS Word and Excel, organized volunteers to assemble mail packages, and prepared revenue reports.
- Liaise with internal and external corporate executives, arranged performance night receptions, promotional and donor benefit events, logos for programs, and signage for advertisements.
Education
Personal Support Worker Certificate
New Brunswick Community College
Fredericton, NB06-2014
Advanced MS Word, Excel, PowerPoint, Access
CDI College of Business & Technology
Ottawa, ON12-2003
Fundraising Management Certificate
Algonquin College
Ottawa, ON06-2000
Teacher of English As A Second Language
Algonquin College
Ottawa, ON02-1994
Pastoral Counseling Masters Degree Courses
Saint Paul University
Ottawa, ON04-1992
Social Work Masters Degree Courses
Carleton University
Ottawa, ON05-1991
Bachelor of Arts - Sociology
York University
Toronto, ON04-1988
Skills
- Client relationship management
- Cognitive stimulation and emotional support
- Conflict resolution
- Microsoft Office applications
- Project and event coordination
- Correspondence writing
- Database management
- Report analysis
- Attention to detail
Affiliations
- Pastoral Care, Wilmot United Church, Fredericton, NB, 2013-2016
- Big Sister, Big Sisters Big Brothers of Ottawa, 1999-2003
- Fundraising Coordinator, Attention Deficit Disorder of Ottawa, 1997-1999
Certification
- Gentle Persuasive Approaches, Advanced Gerontological Education, 2024
- Workplace Standard First Aid and CPR Level 'C' Certification, St. John Ambulance, 2023
- Criminal/Vulnerable Sector Record Check, Fredericton Police Services, 2020
References
References available upon request.
Timeline
Personal Support Worker
Shannex Parkland
03.2017 - 05.2025
Private Caregiver
Small Business Owner
10.2013 - 10.2018
Inside Sales Coordinator
Home Trader Corporation
02.2010 - 03.2011
Bid Proposal Coordinator
Pacific Safety Products
08.2007 - 10.2009
Home Support Worker
Ottawa West Community Support
11.2005 - 01.2013
Sales Administrator
Scintrex Trace Corporation
02.2005 - 08.2007
Development Coordinator
Opera Lyra Ottawa
03.2001 - 04.2002
Personal Support Worker Certificate
New Brunswick Community College
Advanced MS Word, Excel, PowerPoint, Access
CDI College of Business & Technology
Fundraising Management Certificate
Algonquin College
Teacher of English As A Second Language
Algonquin College
Pastoral Counseling Masters Degree Courses
Saint Paul University
Social Work Masters Degree Courses
Carleton University
Bachelor of Arts - Sociology
York University
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