Beverly Ann Morados
San Diego
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Patient Access - Admissions
UCSD Health
San Diego
10.2024 - Current
- Demonstrated proficiency in handling patient registrations, admissions, and scheduling, ensuring accuracy and efficiency in managing patient flows within a healthcare environment.
- Verified insurance coverage and obtained necessary authorizations for imaging procedures, contributing to a streamlined patient experience, and reducing delays in the imaging and procedure process.
- Communicated effectively with diverse audiences, including patients, clinical staff, and insurance representatives, both verbally and in writing.
- Demonstrated flexibility in working various hours and locations, adapting to business needs, and ensuring availability for overtime as required.
- Maintained a commitment to high-quality standards, innovation, and accountability in all tasks.
Patient Service Specialist
Scripps Health
San Diego
04.2023 - Current
- Provide a proactive customer service approach by listening to the patient, taking ownership of solutions and escalating issues as appropriate to resolve concerns.
- Verifying coverage including benefits, authorization, payer specific policy, collecting patient responsibility and accurately preparing end of day reports or payment reconciliations.
- Coordinate scheduling, meeting and travel planning needs, department communication as needed.
- Assist in gathering necessary reports, statistics, and outcomes for the department as needed.
Patient Representative
Wilmington Health
Jacksonville
09.2022 - 02.2023
- Effectively managing the patient check-in and check-out process, which includes insurance verification, updating and confirming demographics, insurance information and collecting co-pays.
- Acting as a member of the patient care team by supporting the clinical care staff in the patient's care.
- Schedules, coordinates and rescheduled all patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities)
- Maintains effective communication and interacts appropriately with all members of health care team.
Education
High School Diploma -
Sweetwater Union High School
06.2019
Skills
- Communication
- Attention to detail
- Adaptability
- Multitasking
- Medical terminology
- Template and scheduling
- EPIC - Cadence
- EMR (electronic medical records)
- Microsoft Office
Timeline
Patient Access - Admissions
UCSD Health
10.2024 - Current
Patient Service Specialist
Scripps Health
04.2023 - Current
Patient Representative
Wilmington Health
09.2022 - 02.2023
High School Diploma -
Sweetwater Union High School
Similar Profiles
Jing DiJing Di
Surgical Pathology Fellow at UCSD HealthSurgical Pathology Fellow at UCSD Health
Sarah Hailemaskel EglandSarah Hailemaskel Egland
Overnight Lead Sonographer at UCSD HealthOvernight Lead Sonographer at UCSD Health
Amaya SmithAmaya Smith
Food and Nutrition at UCSD HealthFood and Nutrition at UCSD Health
Belén HardingBelén Harding
Volunteer at UCSD HealthVolunteer at UCSD Health
Ian PiferIan Pifer
Student Volunteer at TRIO Upward BoundStudent Volunteer at TRIO Upward Bound