Office Manager, Receptionist & Bookkeeper
Galaxie Signs Ltd.
10.2018 - 07.2023
- Maintained and processed invoices; account receivables & payables through Sage & Quickbooks online.
- Maintained accurate financial records by reconciling accounts regularly to ensure accuracy.
- Assisted with processing GST & PST.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations. Processed hourly & salary payrolls independently.
- Handled sensitive information with discretion, maintaining confidentiality of company lease documents and personnel records.
- Greeted visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to multi departments.
- Corresponded with clients through email, telephone, or postal mail. Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, mailing, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks & departments simultaneously under tight deadlines.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer database (BMS & Quickbooks).
- Conducted regular inventory assessments of office supplies and ordered necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations and implemented efficient filing systems and organizational strategies.
- Served as a liaison between our sales team and the manufacturing department, facilitating open channels of communication to address concerns or issues promptly.
