Beverley Johnson
Summary
Organized and dependable administrative professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly organized professional who prioritizes relationships with customers and stays calm under pressure.
Overview
15
15
years of professional experience
Work History
Office/Accounts Manager
World Standard Fitness
10.2013 - 09.2024
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Negotiated favorable payment terms with suppliers and customers, reducing costs and improving profit margins.
- Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
Executive Personal Assistant
Thirsty Muse/TMC
03.2010 - 10.2013
- Arranged domestic and international travel plans and itineraries.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Organized high-level events, ensuring seamless execution and positive attendee experiences.
Education
Diploma - Medical Office Assistant
Capilano University
North Vancouver, BCSkills
- Accounts receivable management
- Payment Collection/Processing
- Invoicing
- Customer Service
- Relationship Building
- Management Collaboration
- Schedule Management
Timeline
Office/Accounts Manager
World Standard Fitness
10.2013 - 09.2024
Executive Personal Assistant
Thirsty Muse/TMC
03.2010 - 10.2013
Diploma - Medical Office Assistant
Capilano University
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