Betzaida Meléndez Carriere
Sudbury ON,ON
Summary
Dedicated over 9 years Pharmaceuticals industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting Documentation problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Pfizer Consumer Healthcare
09.2008 - 02.2017
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities
- Assisted end users with resolving electronic content access issues while maintaining security standards
- Uploaded documents to control sites, tracked transmittals and coordinated revisions
- Completed documents and work requests according to company standards
- Identified process gaps, determined solutions and implemented updates to drive efficiency improvements
- Monitored activities to assess compliance with records policies and document management regulations
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes
- Set up documents for individual projects based on specifications
- Filled out and stored transmittal logs for permanent records
- Verified accuracy and integrity of supplied data against established standards
- Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas
- Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems
- Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems
- Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue
- Exceeded team goals by partnering with staff to share and implement best practices that achieve monthly quotas
- Worked with managers to implement company's policies and goals
- Identified and solved complex problems that impacted management and business direction
- Used electronic systems for data entry, tracking and analysis
- Assisted in creating and maintaining internal Access databases supporting office's internal processes
- Analyzed available information and data to inform audit review process
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage
Wyeth Consumer Healthcare
06.2008 - 09.2008
- Formulated, defined and documented system specifications
- Reviewed and updated account information in company computer system
- Organized subsystems to execute proper collection of data
- Gathered and organized data to analyze current industry trends
- Collaborated cross-functionally with business analysts, developers and testers to explain new process transformations
- Maintained security and data integrity of databases
- Identified business requirements and devised implementation strategies to solve business problems
- Managed training calendars to inform participants of upcoming training session topics and dates
- Enrolled employees in off-site training opportunities by registering staff in training courses
- Supported onboarding of new employees by hosting orientation session
- Realized handbook and course documentation for participants
- Helped with administering budgets, preparing facilities and organizing equipment
- Coordinated training session logistics by preparing equipment and securing facilities.
Wyeth Consumer Healthcare, Kelly Services
01.2008 - 06.2008
- Inspected final products to assess compliance with quality standards and established tolerances
- Worked with supervisor to coordinate workflow and updated daily production team accordingly
- Documented production information via daily system logs and discussed issues with management
- Performed production operations necessary for rigging
- Reviewed job specifications to determine appropriate setups for production runs
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors, and junior on-site staff
- Investigated problems related to oil production in facilities and organized corrective actions for remediation
- Inspected final products for defects and flaws using proper QA procedures
- Demonstrated strong capacity for team building by leading site preparation team to complete mission-critical projects on time or ahead of schedule
Island Finance
01.2006 - 08.2007
- Reviewed financial statements and contacted institutions and customers to clarify details
- Prepared documents for underwriting by verifying client income, credit reports and other information
- Checked packages for appropriate documentation
- Set up and completed loan submission packages
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Education
Bachelor In Business Administration - Management
University of Puerto Rico
Cayey, Puerto Rico 06.2001
Skills
- Standard Operating Procedures Proficient
- Training Materials and Documentation
- New Employee Orientation
- Orientation Sessions
- Leadership Training
- Orientation Procedures
- Materials Organization
- SAP Production Planning
- Batch Correction
- Maintaining Records
- Batch Reconciliation
- Production Records
- Records Documentation
- Batch Record Analysis
- Batch Production Records
- Online Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pfizer Consumer Healthcare
09.2008 - 02.2017
Wyeth Consumer Healthcare
06.2008 - 09.2008
Wyeth Consumer Healthcare, Kelly Services
01.2008 - 06.2008
Island Finance
01.2006 - 08.2007
Bachelor In Business Administration - Management
University of Puerto Rico
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