Betzabet Ceja Martinez
Pittsburg
Summary
Compassionate, bilingual, and passionate healthcare professional with experience as both a Medical Assistant and In-Home Caregiver for the elderly. Demonstrates a strong work ethic, adaptability, and the ability to work independently while maintaining high standards of patient care. Skilled in performing clinical and administrative duties, supporting daily living activities, and monitoring health conditions with precision and empathy. Known for building trust through clear communication and personalized care that enhances comfort, safety, and overall quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
In-Home Caregiver for Elderly
Bay Area Angels
08.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed individualized care plans tailored to client needs and preferences.
- Administered medications per prescribed schedules, maintaining accurate records.
- Conducted regular assessments of client conditions, adjusting care plans as necessary.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Medical Assistant
National Brain Injury Institute
07.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated scheduling for patient appointments and follow-ups to enhance operational efficiency.
- Educated patients on treatment plans and post-care instructions, improving compliance rates.
- Assisted healthcare professionals with patient assessments and documentation.
- Trained new staff on procedures and best practices, fostering a collaborative work environment.
- Traveled to train new employees, ensuring consistency in protocols, onboarding, and organizational standards across locations.
- Attended TBI Med Legal Conference 2025, focusing on current advances in traumatic brain injury (TBI) care and litigation.
Medical Assistant Intern
Concentra Urgent Care
05.2024 - 06.2024
- Performed patient intake duties, including taking vital signs and medical histories.
- Conducted regular dip stick, vision, and hearing tests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared examination rooms by ensuring availability of necessary instruments and supplies.
- Provided support to physicians during examinations and procedures.
Front Counter Worker
Cupcakin Bakeshop
11.2022 - 04.2024
- Provided great customer service at all times
- Prepared orders, ordered product, customer service, answering phones, cashiering, following directions for cake orders and cupcakes
- Able to stand and move for extended periods of time with only short rest breaks
- Monitored inventory levels and restocked shelves when necessary
- Collaborated with coworkers to ensure efficient operations during peak hours
- Handled daily opening and closing duties according to established procedures.
Sales Associate
American Eagle Outfitters, Inc
07.2023 - 11.2023
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction.
- Assisted in merchandising efforts, optimizing product displays to increase sales visibility.
- Maintained accurate inventory records using point-of-sale systems for efficient stock management.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Front Counter Associate
Pizza Guys
04.2021 - 04.2023
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards
- Greeted customers and provided assistance with product selection
- Coordinated schedules, set appointments and printed related paperwork
- Assisted in managing inventory levels by accurately recording sales data.
Education
Diploma in Medical Assisting - Medical Assistant
Unitek College
Concord, CA06-2024
Skills
- Fluent in Spanish
- Maintaining Records
- Inventory Monitoring
- Cleaning and Organization
- Cleanliness and Sanitation
- Order Processing
- Activity Planning
- Emergency Response
- Time Management
- CPR Certified
- HIPAA Compliance
- Patient-focused care
- Customer Service
- Flexible and Adaptable
- Team Management
- Calm Under Pressure
- Patient scheduling
- Compassionate caregiver
- Housekeeping tasks
- Mobility support
- Dementia care
- Alzheimer's care
- Laundry assistance
- Hospice care
- Family communication
Accomplishments
4.0 GPA
Honor Roll
Certification
- BLS
- Deans list
- Deans list with distinction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
In-Home Caregiver for Elderly
Bay Area Angels
08.2025 - Current
Medical Assistant
National Brain Injury Institute
07.2024 - Current
Medical Assistant Intern
Concentra Urgent Care
05.2024 - 06.2024
Sales Associate
American Eagle Outfitters, Inc
07.2023 - 11.2023
Front Counter Worker
Cupcakin Bakeshop
11.2022 - 04.2024
Front Counter Associate
Pizza Guys
04.2021 - 04.2023
Diploma in Medical Assisting - Medical Assistant
Unitek College
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