BETTY ROCHA
Santa Rosa
Summary
Experienced professional well-versed in performing triage, collecting intake information and caring for wounds. Good communicator with organized nature and strong prioritization and multitasking skills. Sound judgment, caring nature and superior work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
LVN
Napa State Hospital
Napa
04.2025 - Current
- Performed routine diagnostic tests such as EKG's, urinalysis and blood draws.
- Provided emotional support to patients and their families during difficult times.
- Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
- Identified potential problems that could impact the quality of care delivered to patients including issues related to staffing or equipment shortages and deficiencies.
- Conducted physical assessments of patients on a regular basis.
- Ordered lab tests or imaging studies according to physician orders while ensuring accuracy of documentation in the medical record system.
- Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
- Participated in team meetings to discuss patient progress and plan treatment goals accordingly.
- Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
- Assessed patient needs for additional services such as social work or home health aides.
- Responded quickly to life threatening situations using appropriate interventions based on established protocols.
- Administered intravenous fluids or medications when necessary under the direction of a physician or registered nurse.
- Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
- Assisted in the admission, discharge and transfer of patients.
- Ensured compliance with all state laws governing nursing practice standards.
- Evaluated effectiveness of treatments by observing responses from patients during therapy sessions or after medication administration periods have elapsed.
ASSIGNMENT DIRECTOR OF NURSING
Brookdale Senior Living Facility
Santa Rosa
08.2024 - 01.2025
- Created reports summarizing patient outcomes based on data collected from various sources.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Developed and implemented nursing policies and procedures to ensure quality patient care.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Served as a mentor for new caregivers, providing support during their transition into the organization.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Monitored development, implementation and updates of individualized care plans.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
LVN
Kaiser Permanente
South San Francisco
05.2015 - 08.2024
- Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
- Served as an advocate for individualized patient care by coordinating resources within facility limits while promoting cost effective solutions whenever possible.
- Identified potential problems that could impact the quality of care delivered to patients including issues related to staffing or equipment shortages and deficiencies.
- Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
- Educated patients about preventative measures for healthy living such as exercise routines, dietary guidelines and smoking cessation programs.
- Ordered lab tests or imaging studies according to physician orders while ensuring accuracy of documentation in the medical record system.
- Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
- Evaluated effectiveness of treatments by observing responses from patients during therapy sessions or after medication administration periods have elapsed.
- Maintained accurate medical records for each patient utilizing electronic health record systems.
- Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
- Answered patient and family questions to educate on optimal treatment procedures.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Interviewed patients to obtain medical history.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Facilitated communication between patients, families, and healthcare professionals.
- Communicated with patients with compassion while keeping medical information private.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Measured and recorded patient height, weight and other vital signs.
- Prepared patients for examinations, tests or treatments and explained procedures.
Education
Bachelor of Science - Nursing
Unitek College
Concord, CA05-2027
ASSOCIATE VOCATIONAL NURSE - Nursing
Unitek College
Concord, CA03-2025
LICENSE VOCATIONAL NURSE - Nursing
PACIFIC COLLEGE
Costa Mesa, CA01-2011
Skills
- Patient assessment
- Medication administration
- Electronic health records
- Disease prevention
- Patient education
- Team collaboration
- Effective communication
- Problem solving
- Quality assurance
- Multi-tasking and prioritization
- Cleaning and sanitizing
- ADL assistance
- Family education
- Active listening
- Charting and documentation
- HIPAA compliance
- Breathing treatments
- Critical thinking
- Geriatric care
- Update electronic charts
- Feeding assistance
- Samples collection
- Nursing intervention evaluations
- Maintaining nutrition
- Basic life support
- Immunization administration
- Empathetic and compassionate
Languages
Spanish
Full Professional
Certification
- LVN LIC NUMBER 260279
Timeline
LVN
Napa State Hospital
04.2025 - Current
ASSIGNMENT DIRECTOR OF NURSING
Brookdale Senior Living Facility
08.2024 - 01.2025
LVN
Kaiser Permanente
05.2015 - 08.2024
Bachelor of Science - Nursing
Unitek College
ASSOCIATE VOCATIONAL NURSE - Nursing
Unitek College
LICENSE VOCATIONAL NURSE - Nursing
PACIFIC COLLEGE