Betty Mogollon
Brentwood
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
3
3
years of professional experience
Work History
CTO Agent
Central Ticket Office
09.2024 - Current
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
- Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sandwich Artist
Mr Pickles Sandwich Shop
03.2022 - 09.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CA06-2027
Skills
- Training and mentoring
- Customer service
- Data entry
- Critical thinking
- Time management
- Dependable and responsible
- Friendly, positive attitude
- Sales and retail experience
- Cash handling
- Guest engagement
Accomplishments
- Helped raise about 6 thousand dollars towards fire relief through CALPIRG.
- Collaborated with a variety of service teams to help alleviate pressures and loss caused by the Los Angeles fires.
Languages
Spanish
Native or Bilingual
Timeline
CTO Agent
Central Ticket Office
09.2024 - Current
Sandwich Artist
Mr Pickles Sandwich Shop
03.2022 - 09.2022
Bachelor of Arts - Psychology
University of California, Los Angeles
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