Betty Fowler
Corona
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Meal Packer/Baker
Meals by Mel
Temecula, CA
08.2024 - 06.2026
- Pack meals efficiently according to established safety and quality standards.
- Operate packaging machinery, ensuring optimal performance and minimal downtime.
- Collaborate with team members to streamline packing processes for improved productivity.
- Train new employees on packing techniques and safety protocols.
- Maintain accurate inventory records of food supplies and packaging materials.
Baker and Content Maker
Jae’s Bakery and Decor
11.2016 - Current
- Baking, decorating, painting, creating custom items, making videos, advertising, selling items, engaging with customers
Receptionist
H & R Block
01.2023 - 04.2023
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and tax professionals, facilitating smooth information flow.
- Maintained organized filing system for client documents, enhancing retrieval efficiency.
- Led team efforts to maintain cleanliness and organization of reception area, creating welcoming environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Stay at Home Parent
Stay At Home Mom
Norco, CA
10.2017 - 08.2024
- Organized daily schedules to enhance family efficiency and create structured routines.
- Developed and implemented educational activities to foster children's learning and development.
- Coordinated family events, fostering communication and collaboration among family members for successful outcomes.
- Trained children in essential life skills, encouraging independence and responsibility through hands-on experiences.
- Established health and nutrition plans, prioritizing well-being and balanced lifestyles for the family unit.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Receptionist
All American Garage
01.2017 - 07.2018
- Implemented feedback mechanisms to improve client satisfaction and service quality.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Debt Collection
Assured Debt financial
10.2013 - 02.2016
- Streamlined debt collection processes, resulting in increased efficiency and effectiveness for the company.
- Achieved monthly performance targets consistently by employing proactive strategies in debt collection efforts.
- Ensured compliance with federal and state regulations regarding debt collection practices, minimizing legal risks.
- Provided exceptional customer service during the debt collection process by addressing patient concerns, answering questions, and offering support in finding viable financial solutions.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Retail Associate
Pacific Sunwear
08.2000 - 08.2001
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Led team initiatives to enhance store organization, resulting in improved accessibility and product arrangement.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School -
Western High School
Anaheim, CABachelors Degree - Child Psychology with an emphasis in Health and Nutrition
Southern New Hampshire University
Manchester, NHSkills
- Team player
- Customer service
- Food safety and sanitation
- Attention to detail
- Kitchen safety
- Management
- Kitchen equipment operation
- Multitasking and organization
- Baking
- Reliable and responsible
- Excellent communication
Certification
CPR First Aid
Food Handlers
Timeline
Meal Packer/Baker
Meals by Mel
08.2024 - 06.2026
Receptionist
H & R Block
01.2023 - 04.2023
Stay at Home Parent
Stay At Home Mom
10.2017 - 08.2024
Receptionist
All American Garage
01.2017 - 07.2018
Baker and Content Maker
Jae’s Bakery and Decor
11.2016 - Current
Debt Collection
Assured Debt financial
10.2013 - 02.2016
Retail Associate
Pacific Sunwear
08.2000 - 08.2001
Bachelors Degree - Child Psychology with an emphasis in Health and Nutrition
Southern New Hampshire University
High School -
Western High School
Leadership
I have volunteered and also organized events numerous times working with children and adults., I have worked several fundraisers and events for March of dimes, Flawed and Fabulous, The New OC, Billboards Inc., Women’s Empowerment, Combat Cancer Walk and Mental Health Awareness., I have also volunteered numerous times for my kids school parties and holidays or donating items to help out., I am currently working with and also plan on becoming an advocate for those who have suffered childhood trauma, sexual abuse, and domestic abuse.
Communication
I have been in numerous settings where I have had to work by myself, but also worked with others. Being said, I am able to communicate well with others and work as a team. I am great at problem solving with positive solutions and being very creative. I can multitask and get things done in a timely manner while still maintaining a positive work environment with my co-workers.