BETTY ANDERSON
Remote Inbound Customer Service
Laval,qc
Summary
Bachelor of Business Administration. Excellent interpersonal communication. Excellent command of the Windows and Office environment. Ability to manage different tasks simultaneously, problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
27
27
years of professional experience
1
1
Certification
2
2
Languages
Work History
Remote Inbound IT Support
Rogers
12.2024 - 07.2025
- Worked as IT support Remote: taking inbound calls from customers, helping them troubleshoot their home internet (SHM) smart home security cams, and sensors, home phone, digital cable tv, and assisting them with any other questions they have regarding their Rogers account.
Remote Inbound customer service agent
Fido, IO Solutions call center
03.2013 - 09.2024
- Receive calls from customers and answer their questions.
- Make offers to customers, activate new lines, order devices and send them.
- Make necessary changes to customer accounts.
- Explain the details of the invoices and adjust them if necessary.
- Assist store agents.
Outbound customer service agent
TELUS, Gexel Telecom
08.2011 - 02.2013
- Handle incoming and outgoing calls.
- Listen to customer needs and offer them the products best suited to their needs.
- Take orders from customers and follow them.
Real estate broker
Coldwell Banker Real Estate
06.1998 - 07.2011
- Prospect potential home sellers and buyers.
- Visit the accommodation, take photos and put them in the market.
- Show homes to potential buyers. Also, list homes on the market.
- Conclude sales contracts and finalize the transfer of ownership.
Education
Bachelor of Business Administration -
University of Phoenix
San Francisco, CA08.2001
Real Estate Broker License - undefined
Anthony Real Estate School
Foster City, CA11.1998
undefined
Dawson College
Montreal, QC06.1989
GED - undefined
LaSalle Riverside High School
Lasalle, QC06.1987
Skills
Friendly, positive attitude
Certification
Licensed [Realtor ] - [ California Real Estate
Timeline
Remote Inbound IT Support
Rogers
12.2024 - 07.2025
Remote Inbound customer service agent
Fido, IO Solutions call center
03.2013 - 09.2024
Outbound customer service agent
TELUS, Gexel Telecom
08.2011 - 02.2013
Licensed [Realtor ] - [ California Real Estate
06-1998
Real estate broker
Coldwell Banker Real Estate
06.1998 - 07.2011
Real Estate Broker License - undefined
Anthony Real Estate School
undefined
Dawson College
GED - undefined
LaSalle Riverside High School
Bachelor of Business Administration -
University of Phoenix
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