Bettina Mensah
Edmonton,Alberta
Summary
Hardworking and enthusiastic sales floor staff trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs.
Dedicated to first-rate communication and team success. Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations.
Skilled at quickly preparing high-quality meals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Hand
Holiday Inn Suites
01.2024 - 05.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Lifted and carried heavy materials.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
Customer Service Cashier
Shoprite Ltd
12.2018 - 01.2020
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Set up new sales displays each week with fresh merchandise.
Education
Diploma - Hospitality
Prominence Institute of Management And Professional
Accra,Ghana 09.2023
Skills
- Basic Recordkeeping
- Ingredient Preparation
- Supply Restocking
- Inventory Oversight
- Order Accuracy
- Workplace Health and Safety
- Heavy Lifting
- Fire Prevention and Safety
- Food safety understanding
- Safe Chemical Handling
- Positive Attitude
- Punctual and Reliable
- Health Code Compliance
- Verbal and written communication
- Trash Removal and Recycling
- Dedicated Work Ethics
- Cleaning and sanitation
Certification
FIRST AID CPR/AED LEVEL A
FOOD HANDLING CERTIFICATION
WHMIS 2015
Languages
English
Full Professional
French
Elementary
Timeline
Kitchen Hand
Holiday Inn Suites
01.2024 - 05.2024
Customer Service Cashier
Shoprite Ltd
12.2018 - 01.2020
Diploma - Hospitality
Prominence Institute of Management And Professional
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