BETTINA DE JONG
Ottawa
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal care activities. Caring, organized and friendly with excellent interpersonal skills. Driven to prioritize individual needs with attention to important details. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience in in-home settings providing guidance and encouragement to clients and family members to provide optimal physical and emotional support.
Overview
15
15
years of professional experience
Work History
Personal Support Worker
Self-Employed
01.2022 - 08.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted client with daily living needs to maintain self-esteem and promote dignity and autonomy.
- Transferred client to restroom to support bladder and bowel relief requirements.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing, grooming, oral care, meal preparation, and toileting.
- Implemented physiotherapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Completed household cleaning duties, laundry and personal organization to support client wellness.
- Provided light massage therapy as a means for support of pain relief.
- Built and maintained rapport with client and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and reported significant changes.
- Maintained clean eating areas and assisted in preparing healthy meals to support client nutritional needs.
- Implemented outdoor activity to improve mental wellness and stimulate emotional health.
Personal Support Worker
CBI Home Health
07.2015 - 10.2020
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Entrusted to handle confidential and sensitive situations and monitored clients behavior in a professional matter.
- Assisted patients with bathing, showering grooming, dressing, and oral hygiene care both in a private homes and a retirement residence.
- Provided compassionate and person-focused care to promote dignity and autonomy.
- Assisted clients with self-administered medications and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to supervisor.
- Guided and transferred patients to restroom to support bladder and bowel relief requirements.
- Applied First Aid and implemented wound healing when needed.
- Collaborated with coordinator in managing client caseload.
- Implemented physiotherapy exercises to improve client mobility and range of motion.
- Assisted with feeding clients and monitored intake to help achieve nutritional objectives.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship with many clients.
- Supervised client to offer respite to family members.
- Walked with clients outdoors to improve stability and mobility.
- Completed light housecleaning duties and laundry.
- Traveled to and from clients residences in a safe and punctual manner.
Direct Support Professional
Christian Horizons
11.2008 - 03.2014
- Assisted developmental disabled clients to support independence and well-being.
- Administered medication and as directed by physician and implemented behavior interventions with medication refusal.
- Maintained clean, safe, and well-organized patient environment.
- Assisted individuals with activities of daily living such as showering, dressing, mouth care, grooming, skin care and toileting.
- Assisted with crisis intervention to de-escalate challenging behavior and implement peaceful encounters.
- Became a prime counsellor for one individual and managed his financial records using Microsoft Excel. Also, looked after all his personal needs and handled all his medical appointments.
- Prepared and cooked healthy meals and assisted individuals with eating tasks to support healthy nutrition for all the individuals in the household.
- Developed rapport to create safe and trusting environment for care.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to Daycare and guided individuals into the appropriate facility.
- Followed and facilitated behavior care plan according to the behavior consultant for three of the individuals.
- Followed and implemented the protocol for a specific individual with a seizure disorder and called the EMS when necessary.
- Transported clients to and from medical appointments with safety and efficiency.
- Documented incident reports and reported it to team members and management when needed.
- Communicated and collaborated with team members and completing household duties, administering medication, and implementing behavior interventions.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Facilitated incontinence care for a certain individual and kept track of urinary and bowel movement care. Also, identified UTI's and documented appropriately.
- Managed the household and taught the new relief staff the expectations of the job responsibilities.
Education
Developmental Services Worker Diploma - Community And Social Services
Algonquin College
Ottawa, ON06.2010
Skills
- Person-Centered Support
- Range of Motion and Physiotherapy Exercises
- Household Management and Organization
- Medication Administration
- Companionship, Socialization and Social Perceptiveness
- Meal Preparation and Nutrition Awareness
- Clinical Documentation
- Kind and Compassionate Palliative Care
- Organize and Prioritize Workload
- Punctual and Reliable
Timeline
Personal Support Worker
Self-Employed
01.2022 - 08.2023
Personal Support Worker
CBI Home Health
07.2015 - 10.2020
Direct Support Professional
Christian Horizons
11.2008 - 03.2014
Developmental Services Worker Diploma - Community And Social Services
Algonquin College
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