Bette Joe Gilbert
Wallaceburg,ON
Summary
Proven track record in customer service excellence and cash handling, honed at No Frills and in the landscaping and renovation sectors. Enhanced team productivity and customer satisfaction through effective communication and organizational abilities. Demonstrated reliability and a strong work ethic, contributing to improved operational efficiency.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
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Worked in many areas of Customer Service for 20 plus years for both Small Businesses and Large Companies, including Fire and Flood Restoration.
Contracts with Government Agency CGC
Self Employment through Product Sales and Cleaning Services.
Provided Child and Adult Care.
Managed Store Front and Created Gift Baskets with Pick Up and Delivery for Diaper Service, while Providing Support and Training for New Moms.
Overview
8
8
years of professional experience
Work History
Cashier
No Frills
08.2021 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Laborer
Curb Appeal Landscaping
05.2017 - 10.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Cut and trimmed lawns with push and rider mowers and trimmers
- Created and maintained specialized gardens and flower beds
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Mixed and poured concrete for variety of projects.
Labourer
Step By Step Renovations
03.2016 - 10.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Mixed and poured concrete for variety of projects.
- Worked on sites, installing roofs and other exterior components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Education
No Degree -
Haliburton Highland Secondary School
Haliburton, ONSkills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Cash Register Operation
Written and verbal communication
Organizational abilities
Basic Math Competence
Payment Processing
Conflict Resolution
POS system operations
Languages
English
Professional Working
Hobbies include Crafting and Woodworking
I enjoy being creative and designing unique things and recreating old things giving them a new life and use.
I enjoy learning about design and construction.
Floral design and creating gift baskets continue to be not only a source of income in past but still enjoy today for gifting family and friends.
Additional Information
I am a Mature Adult. I have 2 children and have 4 grand children.
I have a lot of Life Experience that could be beneficial to many employers and team members.
I am willing to do training if required.
I am a fast learner and a hard worker.
Although physically limited I can hold my own and am always a team player.
I work well alone and with others to complete the tasks at hand.
Timeline
Cashier
No Frills
08.2021 - 06.2024
Laborer
Curb Appeal Landscaping
05.2017 - 10.2018
Labourer
Step By Step Renovations
03.2016 - 10.2016
No Degree -
Haliburton Highland Secondary School
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