Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bag Runner
G2 Secure Staff
Los Angeles, California
01.2024 - Current
Provided exceptional customer service, addressing inquiries and concerns.
Assisted team members in maintaining organized bag staging areas.
Adapted quickly to changing flight schedules and high-pressure environments.
Learned safety protocols and adhered to best practices for handling luggage.
Collaborated with ground staff to streamline baggage handling processes.
Supported various departments within the airport as needed, demonstrating flexibility and adaptability in diverse roles.
Assisted in the training and development of new bag runners, sharing knowledge and techniques to improve overall team performance.
Met tight deadlines under pressure, effectively managing multiple tasks simultaneously during busy travel seasons.
Participated in ongoing training sessions focused on enhancing knowledge of industry best practices related to luggage handling.
Reduced lost luggage instances with meticulous tracking of bags and effective communication with team members.
Adapted quickly to changing schedules and priorities, demonstrating flexibility in high-pressure environments.
Loaded and unloaded baggage and luggage on and off conveyor belts.
Trained and supervised new staff members on baggage handling procedures.
Assisted with loading and unloading of luggage from motor coaches and other vehicles.
Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
Provided exceptional customer service by promptly addressing passenger inquiries regarding baggage status and location.
Expedited baggage delivery to passengers, ensuring timely flights and positive customer experiences.
Handled fragile items with care, reducing instances of damaged luggage and ensuring customer satisfaction.
Collaborated with team members for seamless coordination during high-traffic periods, resulting in reduced wait times for passengers.
Streamlined communication between bag runners and other airport staff to ensure smooth operations at all times.
Delivered timely support to operations by efficiently transporting baggage between terminals and aircraft.
Transported luggage and cargo efficiently between terminals and designated areas.
Server
Dennys Restaurant
12.2021 - 12.2023
Provided exceptional customer service, ensuring guest satisfaction and loyalty.
Collaborated with kitchen staff to deliver accurate and timely orders.
Assisted in training new servers on menu items and restaurant protocols.
Maintained cleanliness and organization of dining area to enhance guest experience.