Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Bethlehem Matewos Wogaso

Bethlehem Matewos Wogaso

Waterloo,ON

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Experienced in production line operations, manufacturing processes, and quality control. Strengths include efficiency, teamwork skills, and ability to adapt to changing demands. Demonstrated impact at past workplaces through improved workflow efficiency and strong problem-solving abilities. Always ready to learn new processes and technologies to boost productivity.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Tim hortons
Kitchener, Ontario
06.2022 - 11.2023
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Verified that all coupons were valid prior to processing them into the system.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.

Oven Captain

Colonial cookies
Kitchener , Ontario
08.2022 - 04.2023
  • Worked with different matchines, checked the cookies weight, temperature and size. Adjusted to the desired point.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Monitored temperatures of ovens to ensure consistent cooking results.
  • Recorded daily temperature readings for each oven so that they could be monitored over time.
  • Removed grease build-up from hood vents on a regular basis to maintain proper ventilation.
  • Performed basic troubleshooting techniques when problems arose with ovens or other appliances.

General Laborer

Grand river personal
Kitchener , Ontario
01.2021 - 06.2022
  • Operated hand tools and power tools to complete construction projects.
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Cleaned up job sites after completion of projects.
  • Inspected tools and equipment for proper functioning prior to use.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Ensured that all safety regulations were followed while working onsite.

Education

Personal Support Worker Certificate - Psw

Academic of Learning Career College
Toronto, ON
06-2024

High School Diploma -

Resurrection Catholic Secondary School
Kitchener, ON
06-2022

Skills

  • Order coordination
  • Product recommendations
  • Customer service
  • Quality assurance
  • Multitasking and organization
  • Positive and professional
  • Adaptability and flexibility
  • Customer satisfaction
  • Attention to detail
  • Product packing
  • Materials handling
  • Quality assurance standards
  • Product inspection
  • Lockout and tagout procedures
  • Equipment troubleshooting
  • Machine setups
  • Assembly protocols
  • Product packaging
  • Quality inspection
  • Heavy lifting

Timeline

Oven Captain

Colonial cookies
08.2022 - 04.2023

Customer Service Cashier

Tim hortons
06.2022 - 11.2023

General Laborer

Grand river personal
01.2021 - 06.2022

Personal Support Worker Certificate - Psw

Academic of Learning Career College

High School Diploma -

Resurrection Catholic Secondary School

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Bethlehem Matewos Wogaso