Bethel Gebreamlak
Toronto,ON
Summary
Dynamic professional with a proven track record at Totot Kitfo Restaurant, excelling in team building and training. Skilled in issue resolution and task delegation, I enhanced employee performance and improved customer satisfaction. Adept at sales support, I fostered a positive environment that contributed to operational success and employee development.
Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations to Kitfo Restaurant.
Overview
2
2
years of professional experience
Work History
Assistant Supervisor
Totot Kitfo Restaurant
01.2024 - 12.2024
- Worked with management team to implement proper division of responsibilities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- monitored and trained new staff
- managed a team of ten people on a daily basic
Sales Floor Associate Cashier
Naan Kabob
07.2022 - 11.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma -
Westview Contennial SS
Toronto, ON06-2019
Skills
- Issue resolution
- Team building
- Task delegation
- Training and mentoring
- Sales support
Languages
English
Native or Bilingual
amharic
Native or Bilingual
Timeline
Assistant Supervisor
Totot Kitfo Restaurant
01.2024 - 12.2024
Sales Floor Associate Cashier
Naan Kabob
07.2022 - 11.2023
High School Diploma -
Westview Contennial SS
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