Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Bethany Thompson

Orange

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

4
4
years of professional experience

Work History

Coordinator

HomeGoods, TJX Companies
Orange
10.2024 - Current
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Monitored project progress and provided updates to stakeholders.

Receptionist

Planet Fitness Gym
Orange
10.2024 - 01.2025
  • Updated daily log book with information about visitors entering the premises.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Responded to inquiries from internal staff members regarding office operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed payments and updated accounts to reflect balance changes.

Lead Sales Associate

Dollar General Store
Morongo Valley
04.2021 - 10.2024
  • Promoted store credit card program by offering discounts for signing up.
  • Collaborated with other departments within the organization to ensure efficient workflow processes.
  • Participated in regular staff meetings to discuss ideas for promotions or special events.
  • Developed and implemented strategies to increase customer loyalty and satisfaction.
  • Conducted weekly one-on-one meetings with sales associates to review performance goals.
  • Recommended products based on customer needs and preferences.
  • Analyzed monthly sales reports to identify trends in customer buying habits.
  • Facilitated the completion of all necessary paperwork related to sales transactions.
  • Maintained neatness and cleanliness throughout the store environment.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Provided customer service to ensure satisfaction.
  • Performed cashier duties when needed during peak times or shortages in personnel.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Supervised a team of sales associates on daily tasks and operations.
  • Cross-trained on different positions to best support team during peak periods.

Education

Bachelor of Arts -

California State University, Fullerton
Fullerton, CA
01-2025

Associate of Arts - Administration of Justice

College Of The Desert
Palm Desert
01-2024

High School Diploma -

Yucca Valley High School
Yucca Valley, CA
06-2021

Skills

  • Project management
  • Customer service
  • Employee training
  • Conflict resolution
  • Communication skills
  • Team collaboration
  • Multitasking and organization
  • Self motivation
  • Administration and operations
  • Workflow management
  • Consulting
  • Adaptability
  • Inventory management

Affiliations

  • I workout every day at the gym. Whether it is after school or after work. I am taking classes in person this semester at the University of Fullerton. I work 5 days a week, 38 hours, and the shifts are different every day. Not on a set schedule. I am very good at time management and I strive to always do something to keep myself motivated every day. I love working as much as I can and staying active within anything I do in my life. I multitask very well, including the important things in my life. I always put school and work first. I am very dependable. Even if I have to come in on days I am not scheduled. I am fully active and excited to do new things throughout my schedule.

Accomplishments

  • I was awarded a scholarship in high school for my GPA when graduating.
  • I was awarded a scholarship for Azusa Pacific University to attend for the four years.
  • I was awarded a few Criminal Justice achievements in high school and in my Criminal Justice dual enrollment class

Languages

English
Full Professional

Timeline

Coordinator

HomeGoods, TJX Companies
10.2024 - Current

Receptionist

Planet Fitness Gym
10.2024 - 01.2025

Lead Sales Associate

Dollar General Store
04.2021 - 10.2024

Bachelor of Arts -

California State University, Fullerton

Associate of Arts - Administration of Justice

College Of The Desert

High School Diploma -

Yucca Valley High School
Bethany Thompson