Bethany Solomon Robles
Coquitlam,BC
Summary
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Skilled skincare specialist with strong expertise in esthetic treatments and client care. Known for effective team collaboration and adaptability in fast-paced environments. Capable of delivering high-quality results through knowledge in skin analysis, facials, and product recommendations. Trusted for reliability and commitment to excellence in client satisfaction.
Recent graduate with foundational knowledge in Skincare Esthetics and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Burquitlam Animal Hospital
10.2023 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Bartender
Vancouver Golf Club
02.2022 - 10.2023
- Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations
- Replenished buffet items to deliver food consistency and freshness
- Delivered food and beverages from staging areas to guests
- Performed banquet side work designated by banquet captain or manager
- Set dining tables, buffets and other service areas, following banquet order instructions
- Memorized frequent customer preferences to build relationships and loyalty
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Seasonal
Nordstrom
11.2021 - 01.2022
- Set up promotional displays and signage to increase sales
- Received and processed online orders for shipment or in store pick up
- Created relationships with clientele, to increase sales, working commission based
- Replenished sales floor shelves and assisted customers with alternatives for out of stock items
Server/ Hostess / Bartender
White Spot
03.2019 - 09.2021
- Cross trained as a hostess, busser, server and bartender
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Crew Member
Lima Restaurant
05.2018 - 02.2019
Education
Diploma - Medical Esthetics
Blanche MacDonald
Vancouver, BCHigh school Diploma -
Cariboo Hill Secondary
Burnaby06.2017
Skills
- Teamwork and collaboration
- Customer service
- Compassionate care
- Medical recordkeeping
Languages
English
Full Professional
Timeline
Veterinary Receptionist
Burquitlam Animal Hospital
10.2023 - Current
Bartender
Vancouver Golf Club
02.2022 - 10.2023
Seasonal
Nordstrom
11.2021 - 01.2022
Server/ Hostess / Bartender
White Spot
03.2019 - 09.2021
Crew Member
Lima Restaurant
05.2018 - 02.2019
High school Diploma -
Cariboo Hill Secondary
Diploma - Medical Esthetics
Blanche MacDonald
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