Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Bethany Sane

Melfort,SK

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. I have several years of experience in the NE and have built great relationships with even some of the most reserved farmers.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Nutrien Ag Solutions
11.2020 - Current
  • Responsible for all accounts receivable, accounts payable, and credit limits
  • Reconcile cheque and credit card payments daily. Receive and post payments to customer accounts.
  • Maintain confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices
  • Complete weekly and monthly reports, monitor for any discrepancies.
  • Complete administrative correspondence
  • Responsible for inventory control and receiving shipments of supplies and/or inventory
  • Assist with hiring and onboarding of seasonal staff
  • Coordinate the site safety program, maintain files up to current regulations.

Legal Assistant

Eisner Mahon Forsyth
02.2020 - 11.2020

-Answer and direct phone calls
-Organize and schedule meetings and appointments
-Receive payments and handle billings
-Handling the preparation of confidential documents including Wills, Power of Attorneys, Bank Mortgages, etc.
-Witness and Commission Documents
-Communicate effectively with clients, attorneys, court personnel, law clerks, and judges
-Transcribe dictation and review/prioritize all incoming mail

Sales and Marketing

Melody Motors
05.2018 - 02.2020

-Coordinate with multiple departments to ensure quick sale and delivery of sold new and used vehicles
-Greet new customers and welcome returning customers into the building
-Assist customers in finding their perfect vehicle based on needs and budget
-Identify customer concerns, needs, and expectations so that actions plans can be determined and implemented.
-Use of the computer to monitor daily operations and maintains proficiency in use of in-house computer systems.
-Management of social media accounts
-Organize and promote company events and sponsorship's
-Coordinate ads in multiple channels including radio, print advertising, social media, event sponsorship, and community sponsorship.

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Problem-solving abilities
  • Computer Proficiency
  • Complaint Handling
  • Customer satisfaction measurement
  • Follow-up skills

Languages

English
Full Professional

Timeline

Customer Service Representative

Nutrien Ag Solutions
11.2020 - Current

Legal Assistant

Eisner Mahon Forsyth
02.2020 - 11.2020

Sales and Marketing

Melody Motors
05.2018 - 02.2020
Bethany Sane