Bethany Monroy
Los Angeles
Summary
Proven multitasker and exceptional communicator, I enhanced guest experiences and productivity at Ruby's Diner through strong customer service and efficient POS system management. Cultivated relationships and upheld hygiene standards, demonstrating a blend of hard (cash handling) and soft skills (team collaboration) critical for any fast-paced environment.
Overview
5
5
years of professional experience
Work History
Server
Rubys Diner
12.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Personal Assistant
SJ Building Brothers Inc
05.2020 - 07.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Organized and filled out time cards.
Education
No Degree - Criminal Justice
Pasadena City College
Pasadena, CA06-2026
High School Diploma -
Francisco Bravo Medical Magnet High School
Los Angeles, CA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
- Table bussing
- Guest seating
Timeline
Server
Rubys Diner
12.2021 - Current
Personal Assistant
SJ Building Brothers Inc
05.2020 - 07.2020
No Degree - Criminal Justice
Pasadena City College
High School Diploma -
Francisco Bravo Medical Magnet High School
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