Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Bethany Harrison

Toronto,ON

Summary

Multi-talented piano instructor and business owner with a proven skillset in high levels of communication within the music and service industries alike. Highly positive engagement paired with a keen, hard working personality, providing businesses with quick, efficient and warm service to each customer.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Private Piano Teacher

Self Employed
09.2008 - Current
  • Worked with students to sharpen sight-reading, memorization and improvisation piano techniques.
  • Established strong music foundation with students by incorporating basic music theory into weekly lessons.
  • Selected music from various genres for use as teaching pieces.
  • Arranged lessons to accommodate each student's unique goals and interests.
  • Communicated regularly with parents to provide information about children's progress and challenges.
  • Organized and maintained up to 50 private students and nurtured long term teaching relationships, some up to 10+ years
  • Hosted two private piano recitals a year and organized students performing in front of many family and friends

Server

Black Trumpet Restaurant
10.2017 - 02.2019
  • Served high dining food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Sales Representative

Pier 1 Imports
11.2012 - 06.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color and off loaded stock from truck deliveries
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

Graduate Diploma - Music Scoring For Film And Video Games

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
08.2023

Bachelor of Arts - Music Composition And Theory

University of Western Ontario
London
04.2011

Skills

  • Excellent Communication
  • Time Management Skills
  • Guest Engagement
  • High-Volume Dining
  • Sales Techniques
  • Cash Handling
  • Menu Presentation
  • Point of Sale Operation
  • Wine Service

Certification

Ontario SmartServe

TEFL Online Certification

Logic Pro X Essential Training (LinkedIn Learning)

Timeline

Server

Black Trumpet Restaurant
10.2017 - 02.2019

Sales Representative

Pier 1 Imports
11.2012 - 06.2016

Private Piano Teacher

Self Employed
09.2008 - Current

Graduate Diploma - Music Scoring For Film And Video Games

Sheridan College Institute of Technology And Advanced Learning

Bachelor of Arts - Music Composition And Theory

University of Western Ontario
Bethany Harrison