Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Bethany Gunther

Bethany Gunther

Grande Prairie,AB

Summary

Proven waitress at Arepa Queen, adept at maintaining a clean and welcoming environment, and excelling in high-pressure situations. Skilled in accurate money handling and customer service, I consistently enhance guest experiences by creating a friendly atmosphere and demonstrating strong multitasking abilities. Demonstrated success in building rapport with customers, and boosting sales through effective communication and service. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Dogaholics
Calgary, AB
10.2024 - 11.2024
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Waitress

Arepa Queen
Grande Prairie, Canada
05.2021 - 08.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Used cash registers and credit card machines to cash out customers.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Janitor

Arepa Queen
Grande Prairie
05.2021 - 08.2023
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as tables and chairs.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Maintained clean and comfortable environments in commercial buildings by cleaning windows, and dusting.

Education

High School Diploma -

St. John Paul II Catholic School / Faculté St. Jean-Paul II
Grande Prairie, AB
06.2024

Some College (No Degree) - Open Studies Arts

University of Calgary
Calgary, AB

Skills

  • Customer Service
  • Strong multitasking
  • Memory retention
  • Accurate money handling
  • Hospitality service expertise
  • Customer order processing
  • Greeting guests
  • Cash Handling
  • Team Collaboration
  • Food safety understanding
  • Sales Techniques
  • Volunteer Management
  • Activity Planning

Affiliations

  • Volunteer at summer camps (Vacation Bible School and Camp St. Martin).
  • Participated in drama programs (Advanced Acting and with GPLT).
  • Participate in the choir at my church.

Languages

English
Native language
French
Upper Intermediate (B2)
B2
Spanish
Elementary (A2)
A2

Timeline

Front Desk Receptionist

Dogaholics
10.2024 - 11.2024

Waitress

Arepa Queen
05.2021 - 08.2023

Janitor

Arepa Queen
05.2021 - 08.2023

High School Diploma -

St. John Paul II Catholic School / Faculté St. Jean-Paul II

Some College (No Degree) - Open Studies Arts

University of Calgary
Bethany Gunther