Talented Human Resources Director with a deep understanding of business needs. A collaborative leader with a commitment to strategic delivery. Highly skilled in business partnership and employee relations to meet business objectives.
Overview
15
15
years of professional experience
Work History
Human Resources Director
Indigo
01.2019 - 01.2023
Provided strategic HR partnership to multiple corporate client groups, within a multifaceted retail organization to assess HR talent needs and risks
Collaborated with senior and executive leadership to ensure development and implementation of HR programs that engaged and retained top-performing talent
Designed, developed and implemented HR strategies and programs
Implemented organizational design principles that drove efficiencies and performance within teams, and achieved optimal organizational structures
Led HRIS project from launch to implementation and sustainment, including cross-functional collaboration to ensure end user satisfaction and engagement
Selected, managed and developed a team of HR professionals
Conducted workplace investigations into allegations of misconduct and made recommendations and decisions regarding appropriate solutions and outcomes.
Human Resources Manager
Indigo
01.2016 - 01.2019
Responsible for consulting with senior leadership on employee relations, performance review, disability leave, return to work planning, organizational design, policy development, creating work descriptions, and providing post-program support for all annual HR activities
Prepared all termination and severance packages and guide exited employees through next steps
Negotiated settlements, correspond with legal counsel, and prepare documents accordingly
Spearheaded all organizational compliance activities including creating, documenting, and communicating policies related to regulatory changes under the AODA
Oversaw all HR processes and activities for employees located in U.S
Design studio
Mentored and advised junior HR partners as required.
Human Resources Business Partner
Indigo
01.2014 - 01.2016
Responded to and addressed employee relations concerns; participated in investigation of high risk complaints and employee relations issues
Oversaw performance review process from start to completion: including training leaders, consulting with managers on evaluation criteria, calibrating talent ratings and establishing pay structure, and advising on performance management issues
Advised managers on policies and procedures regarding disability leave and return to work planning
Consulted and advised on organizational design, policy development, and writing work descriptions
Implemented, executed and provided post-program support for all annual HR activities including employee engagement survey, annual incentive program, job evaluations, and labour budgeting.
Human Resources Manager
Club Monaco
01.2013 - 01.2014
Managed all HR functions for 24 stores and corporate employees across Canada
Recruited and onboarded new employees for all management positions
Responded to and addressed employee relations concerns; conducted and made recommendations from investigations
Advised District Managers, corporate partners, and Store Managers on performance management processes and assisted in their implementation
Created, implemented, and followed up on HR initiatives
Partnered with corporate colleagues in the United States on company-wide projects and goals
Developed and updated all job descriptions
Developed and updated employee handbook and company policies and procedural guides
Partnered with Training and Development Manager in creating and implementing new training initiatives
Implemented and followed up on all Health & Safety programs.
Human Resources Generalist/Human Resources Supervisor
H&M Hennes & Mauritz Inc.
01.2008 - 01.2013
Created, implemented, and followed up on HR initiatives
Supervised, delegated to, and followed up with HR colleagues
Established annual HR budget, analyzed and reviewed HR expenditures on a monthly basis and approved all HR costs
Responded to and addressed employee relations concerns
Advised Department Heads on performance management processes and assisted in their implementation
Advised Department Heads, Store managers, and Area team members on interpretation and implementation of human resource legislation
Responded to union activity, advised store and Area teams, and represented H&M as a bargaining team member during all CBA negotiations
Analyzed salary data, created pay grids and job classifications, and advised Area and Department teams on compensation policies
Created, implemented, updated, and routinely reviewed succession plans for all Support and Area Office employees
Developed and updated employee handbook and career management guide
Coordinated and facilitated in-house training events.
Education
Bachelor of Arts -
Laurentian University
Skills
More than 15 years of progressive experience providing human resources leadership in multi-location, high volume, values-based environments
A proven track record of successfully providing strategic HR partnership and counsel to leaders at all levels, cross-functionally within a complex corporate environment
Excellent communication skills for writing, oral interaction, and maintaining effective interpersonal relationships and confidentiality
Deep experience in HR Policy development, implementation and sustainment
Extensive experience in employee relations and engagement, including investigations
References
REFERENCES AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
Timeline
Human Resources Director
Indigo
01.2019 - 01.2023
Human Resources Manager
Indigo
01.2016 - 01.2019
Human Resources Business Partner
Indigo
01.2014 - 01.2016
Human Resources Manager
Club Monaco
01.2013 - 01.2014
Human Resources Generalist/Human Resources Supervisor