Professional Summary
Overview
Work History
Education
Skills
Knowledge And Education Of Prestige Products
References
Timeline
Manager of Operations

Bethany Bold

Chatters Limited Partnership
Saskatoon,SK
22
years of professional experience

Dedicated Cosmetic profession with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused professional with successful 20-year career in Cosmetic/Beauty sector. Dynamic successful applying my knowledge and skill in busy business environment.

Work History

Assistant Salon Manager

2 Years
Chatters Limited Partnership | 09.2024 - Current
  • Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
  • Organized training for new Type employee and receptionists.
  • Collaborated with Salon Manager in organizing successful promotional events that attracted new clients to the salon.
  • Developed sales and promotional campaigns around special holidays and seasonal events.
  • Contributed to increased revenue through upselling services during client consultations.
  • Ensured consistent service quality by conducting regular staff training sessions on various techniques and practices.
  • Prepared daily shifts based on demand and scheduled appointments.
  • Assisted in the hiring process, resulting in the addition of skilled and motivated team members.
  • Managed inventory control, ensuring adequate stock levels and timely reordering of necessary supplies.
  • Maintained general appointment calendar and set shift schedules.
  • Oversaw salon employee performance, facility cleanliness, and sales.

Beauty Manager, Cosmetician, Skin Care Specialist

7 Years 6 Months
Beauty Boutique Shoppers Drug Mart | 04.2015 - 10.2022
  • Advising on products, application technique
  • Analyzed sales data regularly, adjusting marketing strategies to optimize revenue generation.
  • Conducted regular staff training sessions to ensure consistent service delivery and adherence to industry best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Managed inventory effectively, ensuring adequate stock levels to meet customer demands.

Cosmetic Manager, Cosmetician, Beauty Expert

3 Years 7 Months
Shoppers Drug Mart Hampton | 05.2011 - 12.2014
  • Assisting in Cosmetic Sales, Makeup Application
  • Developed a loyal client base through exceptional customer service and relationship-building skills.
  • Led and motivated a team of beauty consultants to consistently exceed sales targets and performance goals.
  • Collaborated with store management to develop successful in-store events, driving foot traffic and brand awareness.
  • Delivered comprehensive training to new team members on product knowledge, application techniques, and customer service best practices.

Head Reservationist Front Key Holder Supervisor, opener/closer - Hairstylist/Cosmetologist

4 Years 1 Month
Angles SalonSpa | 06.2006 - 07.2010
  • Enhanced customer satisfaction by efficiently managing reservation inquiries and providing personalized assistance.
  • Streamlined the reservation process for increased efficiency and improved guest experience.
  • Collaborated with sales and marketing teams to maximize revenue from group bookings and special events.
  • Reduced reservation errors by implementing a thorough quality control system for all reservations made.

Manager

1 Year 7 Months
Fabutan Tanning Studio | 05.2007 - 12.2008
  • Inventory and Customer Service
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Hairstylist, Cosmetologist, assistant to Master Stylist (owner Don Grylls). Receptionist

1 Year 9 Months
Manestreet Hair Inc. | 08.2004 - 05.2006
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Education

L.E.A.D- Management program at Shoppers Drug Mart | 01.2012

Cosmetology Diploma - Hairstylist, Master Colourist, Makeup Artistry

Marca College (MC College) | Saskatoon | 07.2004

Face and full body waxing certificate. Hairstylist, Master Colourist, Makeup Artistry

Grade 12 completed- Marion M.Graham | 01.2002

Skills

I am a hard worker that always has a smile on my face. I believe that teamwork is a necessary part of everyday living. Communication is very important to me
and the way that I work. I have been told that I am sociable and ambitious. I enjoy meeting new people and I am adaptable to new and challenging situations. I have a passion for making people feel happy
Interpersonal skills
Adaptability and flexibility
Team leadership
Inventory management
Client relationship building
Customer service excellence
Staff training and development
Appointment scheduling
Shift Scheduling
Employee Coaching and Mentoring

Knowledge And Education Of Prestige Products

  • Etee Lauder
  • Clinique
  • Origins
  • Lancôme
  • Clarins
  • Smashbox
  • Benefit
  • Stilla
  • Elizabeth Arden
  • Vichy
  • La Roch-Posay
  • Neostrata

References

Jodie Lysyshyn, Field Executive Estee Lauder Companies, 306 221 1953

Timeline

Assistant Salon Manager

Chatters Limited Partnership
09.2024 - CurrentRead More

Beauty Manager, Cosmetician, Skin Care Specialist

Beauty Boutique Shoppers Drug Mart
04.2015 - 10.2022Read More

Cosmetic Manager, Cosmetician, Beauty Expert

Shoppers Drug Mart Hampton
05.2011 - 12.2014Read More

Manager

Fabutan Tanning Studio
05.2007 - 12.2008Read More

Head Reservationist Front Key Holder Supervisor, opener/closer - Hairstylist/Cosmetologist

Angles SalonSpa
06.2006 - 07.2010Read More

Hairstylist, Cosmetologist, assistant to Master Stylist (owner Don Grylls). Receptionist

Manestreet Hair Inc.
08.2004 - 05.2006Read More

Grade 12 completed- Marion M.Graham

Read More

L.E.A.D- Management program at Shoppers Drug Mart

Read More

Marca College (MC College)

Cosmetology Diploma from Hairstylist, Master Colourist, Makeup Artistry
Read More
Bethany BoldManager of Operations