Dedicated Cosmetic profession with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused professional with successful 20-year career in Cosmetic/Beauty sector. Dynamic successful applying my knowledge and skill in busy business environment.
Work History
Assistant Salon Manager
2 Years
Chatters Limited Partnership | 09.2024 - Current
Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
Organized training for new Type employee and receptionists.
Collaborated with Salon Manager in organizing successful promotional events that attracted new clients to the salon.
Developed sales and promotional campaigns around special holidays and seasonal events.
Contributed to increased revenue through upselling services during client consultations.
Ensured consistent service quality by conducting regular staff training sessions on various techniques and practices.
Prepared daily shifts based on demand and scheduled appointments.
Assisted in the hiring process, resulting in the addition of skilled and motivated team members.
Managed inventory control, ensuring adequate stock levels and timely reordering of necessary supplies.
Maintained general appointment calendar and set shift schedules.
Oversaw salon employee performance, facility cleanliness, and sales.
Beauty Manager, Cosmetician, Skin Care Specialist
7 Years 6 Months
Beauty Boutique Shoppers Drug Mart | 04.2015 - 10.2022
Advising on products, application technique
Analyzed sales data regularly, adjusting marketing strategies to optimize revenue generation.
Conducted regular staff training sessions to ensure consistent service delivery and adherence to industry best practices.
Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
Face and full body waxing certificate. Hairstylist, Master Colourist, Makeup Artistry
Grade 12 completed- Marion M.Graham | 01.2002
Skills
I am a hard worker that always has a smile on my face. I believe that teamwork is a necessary part of everyday living. Communication is very important to me
and the way that I work. I have been told that I am sociable and ambitious. I enjoy meeting new people and I am adaptable to new and challenging situations. I have a passion for making people feel happy
Interpersonal skills
Adaptability and flexibility
Team leadership
Inventory management
Client relationship building
Customer service excellence
Staff training and development
Appointment scheduling
Shift Scheduling
Employee Coaching and Mentoring
Knowledge And Education Of Prestige Products
Etee Lauder
Clinique
Origins
Lancôme
Clarins
Smashbox
Benefit
Stilla
Elizabeth Arden
Vichy
La Roch-Posay
Neostrata
References
Jodie Lysyshyn, Field Executive Estee Lauder Companies, 306 221 1953
Timeline
Assistant Salon Manager
Chatters Limited Partnership
09.2024 - CurrentRead More
Beauty Manager, Cosmetician, Skin Care Specialist
Beauty Boutique Shoppers Drug Mart
04.2015 - 10.2022Read More
Cosmetic Manager, Cosmetician, Beauty Expert
Shoppers Drug Mart Hampton
05.2011 - 12.2014Read More
Manager
Fabutan Tanning Studio
05.2007 - 12.2008Read More
Head Reservationist Front Key Holder Supervisor, opener/closer - Hairstylist/Cosmetologist
Angles SalonSpa
06.2006 - 07.2010Read More
Hairstylist, Cosmetologist, assistant to Master Stylist (owner Don Grylls). Receptionist
Manestreet Hair Inc.
08.2004 - 05.2006Read More
Grade 12 completed- Marion M.Graham
Read More
L.E.A.D- Management program at Shoppers Drug Mart
Read More
Marca College (MC College)
Cosmetology Diploma from Hairstylist, Master Colourist, Makeup Artistry
Matron (Band 7) Intensive Care Unit at Salford Royal NHS Foundation Trust NCAMatron (Band 7) Intensive Care Unit at Salford Royal NHS Foundation Trust NCA