Summary
Overview
Work History
Education
Certification
Timeline
Generic

Beth Tortcu

Edmonton,Alberta

Summary

Skilled graduate student with multitasking, good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Empathetic Counseling Intern known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Maintenance Assistant

Costco
06.2023 - Current
  • Enhanced equipment performance, conducting routine calibration and adjustments.
  • Strengthened compliance with health and safety regulations by meticulously documenting maintenance activities and outcomes.
  • Optimized resource utilization by implementing digital tracking system for maintenance requests and outcomes.
  • Inspected systems and equipment to identify unscheduled maintenance and repair needs.
  • Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.

Student Mentor

Association
02.2023 - 08.2024
  • Established strong relationships with students, building trust and open communication channels for ongoing support.
  • Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
  • Improved student satisfaction by providing personalized academic support and guidance.
  • Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
  • Connected struggling students with appropriate accommodations or support services when necessary for optimal learning outcomes.
  • Developed academic action plans by evaluating students learning styles, deficiencies and goals.

Counselor Intern

Erdem Psychiatry Clinic
06.2020 - 12.2022
  • Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
  • Fostered communication and friendship among group members through team-building activities.
  • Assisted in the development of treatment plans for clients, resulting in improved mental health and wellbeing.
  • Regularly participated in clinical supervision sessions to enhance professional skills and ensure quality of care for clients.
  • Promoted a safe space within the therapeutic setting by maintaining professional boundaries and adhering to ethical guidelines.
  • Maintained confidentiality while effectively communicating client progress to supervisors and other team members involved in their care.
  • Evaluated client progress toward goals, adjusting treatment approaches as needed to maximize effectiveness of interventions.
  • Implemented creative approaches to engage clients in therapeutic activities that fostered personal growth and selfdiscovery.

Office Manager

Aras Dentistry
03.2022 - 08.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Clinical Case Worker

Immigrant Rights and Social Cohesion Association
04.2019 - 01.2020
  • Conducted comprehensive assessments to determine patients'' needs for medical, psychological, social, and educational services.
  • Facilitated successful transitions to community living for patients with severe mental illnesses by connecting them to appropriate resources and support systems.
  • Promoted self-sufficiency among clients by teaching coping skills, problem-solving techniques, and other tools to help them navigate life''s challenges independently.
  • Mentored new clinical case workers, sharing knowledge and expertise while fostering a collaborative learning environment that promoted professional growth.
  • Coordinated referrals to specialized services as needed, ensuring patients received comprehensive care tailored to their unique needs.
  • Served as an empathetic listener and supportive counselor for patients in distress, providing a safe space for them to express their concerns and emotions openly.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Education

Master of Arts - Counselling Psychology

Yorkville University

Diploma Program - Healthcare Administration

ILAC International College
05.2022

Bachelor of Science - Psychology

TED UNIVERSITY
06.2021

Certification

  • Certified First Aid Provider, St. John Ambulance
  • Certified Medical First Responder, St. John Ambulance
  • Basic Life Support, St. John Ambulance

Timeline

Maintenance Assistant

Costco
06.2023 - Current

Student Mentor

Association
02.2023 - 08.2024

Office Manager

Aras Dentistry
03.2022 - 08.2022

Counselor Intern

Erdem Psychiatry Clinic
06.2020 - 12.2022

Clinical Case Worker

Immigrant Rights and Social Cohesion Association
04.2019 - 01.2020

Diploma Program - Healthcare Administration

ILAC International College

Bachelor of Science - Psychology

TED UNIVERSITY
  • Certified First Aid Provider, St. John Ambulance
  • Certified Medical First Responder, St. John Ambulance
  • Basic Life Support, St. John Ambulance

Master of Arts - Counselling Psychology

Yorkville University

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Beth Tortcu