Beth Tortcu
Edmonton,Alberta
Summary
Skilled graduate student with multitasking, good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Empathetic Counseling Intern known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counselor Intern
Erdem Psychiatry Clinic
06.2020 - 12.2022
- Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
- Fostered communication and friendship among group members through team-building activities.
- Assisted in the development of treatment plans for clients, resulting in improved mental health and wellbeing.
- Regularly participated in clinical supervision sessions to enhance professional skills and ensure quality of care for clients.
- Promoted a safe space within the therapeutic setting by maintaining professional boundaries and adhering to ethical guidelines.
- Maintained confidentiality while effectively communicating client progress to supervisors and other team members involved in their care.
- Evaluated client progress toward goals, adjusting treatment approaches as needed to maximize effectiveness of interventions.
- Implemented creative approaches to engage clients in therapeutic activities that fostered personal growth and selfdiscovery.
Clinical Case Worker
Immigrant Rights and Social Cohesion Association
04.2019 - 01.2020
- Conducted comprehensive assessments to determine patients'' needs for medical, psychological, social, and educational services.
- Facilitated successful transitions to community living for patients with severe mental illnesses by connecting them to appropriate resources and support systems.
- Promoted self-sufficiency among clients by teaching coping skills, problem-solving techniques, and other tools to help them navigate life''s challenges independently.
- Mentored new clinical case workers, sharing knowledge and expertise while fostering a collaborative learning environment that promoted professional growth.
- Coordinated referrals to specialized services as needed, ensuring patients received comprehensive care tailored to their unique needs.
- Served as an empathetic listener and supportive counselor for patients in distress, providing a safe space for them to express their concerns and emotions openly.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Student Mentor
Association
02.2023 - 08.2024
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
- Improved student satisfaction by providing personalized academic support and guidance.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Connected struggling students with appropriate accommodations or support services when necessary for optimal learning outcomes.
- Developed academic action plans by evaluating students learning styles, deficiencies and goals.
Office Manager
Aras Dentistry
03.2022 - 08.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Barista
Starbucks
12.2021 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Set and achieved goals for professional development and advancement.
Education
Master of Arts - Counselling Psychology
Yorkville University
Diploma Program - Healthcare Administration
ILAC International College
Toronto05.2022
Bachelor of Science - Psychology
TED UNIVERSITY
06.2021
Skills
- Family and patient education
- Counseling techniques
- Organizational Skills
- Patient Assessments
- Behavioral Interventions
- Crisis Intervention
- Treatment Planning
- Individualized counseling
Qualifications
I was in the translator team of "Healing the Heart of Trauma and Dissociation with EMDR and Ego State Therapy" book.
2023-UN Volunteer
2023-Student Mentor, Association
2024-Medical First Responder, St. John Ambulance
Certification
- Certified First Aid Provider, St. John Ambulance
- Certified Medical First Responder, St. John Ambulance
- Basic Life Support, St. John Ambulance
Timeline
Student Mentor
Association
02.2023 - 08.2024
Office Manager
Aras Dentistry
03.2022 - 08.2022
Barista
Starbucks
12.2021 - 12.2022
Counselor Intern
Erdem Psychiatry Clinic
06.2020 - 12.2022
Clinical Case Worker
Immigrant Rights and Social Cohesion Association
04.2019 - 01.2020
Master of Arts - Counselling Psychology
Yorkville University
Diploma Program - Healthcare Administration
ILAC International College
Bachelor of Science - Psychology
TED UNIVERSITY
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